Operations Officer
4 hours ago
Daily Responsibilities
A typical day in this role includes:
- Verifying and initiating requests.
- Contacting other firms via phone or email.
- Communicating effectively with Branches to ensure smooth operations.
Program/Technology/Software Knowledge
- Essential:
Microsoft Office products (Word, Excel, Outlook, PowerPoint) - Usage:
Candidate will use these tools daily to manage requests, prepare reports, communicate with stakeholders, and track workflow efficiently.
Must-Have Skills/Experience/Education/Certifications
- Office experience: [# years, e.g., 1-2 years]
- Experience handling high volumes of phone calls.
- Strong time management and organizational skills.
- Proven ability to work effectively in a fast-paced, busy environment.
Nice-to-Have Skills/Experience/Education/Certifications
- Experience with transfers.
- Proficiency in French (verbal and/or written).
Soft Skills
- Excellent time management and prioritization.
- Strong verbal and written communication skills.
Languages
- English:
Professional proficiency in both written and verbal communication. - French:
[Optional/Preferred] depending on candidate background.
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