Case Manager

This is a until –filled competition. Candidates are encouraged not to delay submitting their application as this posting can close at any time after 10 business days with 24-hours posted notice. Resumes will be screened at regular intervals until the position is filled or the competition closes, whichever is earliest.

This posting

This posting will be used to fill 1 term (anticipatory permanent), full-time positions working 75 hours bi-weekly.  It will establish a 12 month eligibility list which may be used to fill similar positions.  

This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon. 

Who we are

Income Support Services is client-centered and dedicated to serving individuals and families as they work towards financial stability and wellness. Our team delivers Income Support Services with compassion, professionalism, and integrity, ensuring that every person who accesses our services receives respectful, equitable and timely assistance. We foster an environment that is grounded in collaboration, respect and shared purpose.

Who we are looking for

The Income Support Unit is looking for motivated, collaborative Case Managers who are committed to providing supports to clients who require assistance in the areas of income support, employment, and crisis management.    

The case manager will work collaboratively with clients to identify needs, develop plans to support financial stability and connect them to appropriate community resources.

• For more information on this job, please contact Natasha MacDonald, Manager at
• For more information about the recruitment process, please contact Darlene Allain, HR Consultant at

Your benefits

In addition to a competitive salary, we offer many additional financial and non-financial benefits.

• Government of Yukon's many benefits

Your career, your home, your lifestyle

We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment. 

As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer. 

 Check out:

• Yukon Life 
• Working at Yukon government

Important application and job requirements

Essential qualifications 

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Degree and/or diploma in psychology, sociology, criminology as well as other related fields of study will be considered. An applicant enrolled in their 3rd or 4th year of a Bachelor of Social Work Degree will be considered.
• Experience working with case plans (developing, implementing, assisting or reviewing).
• Work experience in a social services field.

It may be helpful for you to review "Prepare your resume and cover letter".

Desired knowledge, skills and suitability

If selected for an interview, candidates should have, and may be assessed on, the following: 

• Sound ethical decision-making skills
• Strong verbal and written communication skills
• Excellent organizational skills
• Ability to use a consultative, client centred approach
• Knowledge of working with complex individuals in crisis situations
• Ability to work transparently with others
• Ability to work effectively with highly confidential material
• Commitment to personal growth

It may be helpful for you to review "The job interview process".

Conditions of employment 

You must meet the following conditions before being hired, or within the time frame noted.

• RCMP Security Clearance with Vulnerable Sector
• Valid Class 5 driver's licence or equivalent

Job requirements

This job requires you to perform, and/or be exposed to, the following:

• Travel within Whitehorse with the possibility of travel to other communities in Yukon

Learn more

• For help on creating your E-recruitment profile, email E- or phone