Document and Configuration Management Analyst

Location:
Laval, QC - 3 days per week on-site

Contract Duration:
12 months with a possibility of extension or conversion to permanent

Working Hours:
M-F 40 hours per week

Job Title:
Document and Configuration Management Analyst

Position Overview

The
Document and Configuration Management Analyst
is responsible for ensuring the proper control, maintenance, and release of all technical and company-level documentation in accordance with internal policies and regulatory standards. This role supports the creation, organization, and distribution of critical project documentation, maintaining data integrity throughout the product lifecycle.

Acting as a key contributor to documentation quality and consistency, the Analyst will review and edit technical content to ensure clarity, professionalism, and compliance with established standards. Additionally, the role provides first-line support for users of
Siemens Teamcenter
, the organization's Product Lifecycle Management (PLM) system.

Key Responsibilities

Document Management

• Manage and control engineering and company-level documentation, including policies, processes, work instructions, reports, and memos.
• Ensure documents are properly versioned, approved, and archived in
  Teamcenter
  .
• Collaborate with document owners to manage reviews, approvals, and releases according to company procedures, ensuring all approvals are properly tracked.
• Support compliance within an
  AS9100
  environment, addressing customer and regulatory (FAA, EASA, etc.) requirements.

Technical Editing

• Review and edit documents for clarity, accuracy, consistency, and grammatical precision while maintaining technical integrity.
• Work with subject matter experts (SMEs) and technical authors to improve document quality and completeness.
• Ensure all documentation adheres to company standards, templates, and style guides.
• Assist in developing new document templates and promoting standardization across teams.

PLM and Configuration Management Support

• Coordinate and support configuration item releases, including change tracking, configuration management, and approval workflows.
• Troubleshoot technical issues such as login/access problems and common system errors.
• Support testing of new Teamcenter functionality and system updates prior to deployment.
• Recommend process improvements based on user feedback and recurring system issues.
• Assist with onboarding and training new users on Teamcenter, including best practices and feature overviews.
• Develop and maintain user guides, FAQs, and knowledge base materials to improve user self-sufficiency.

Reporting and Compliance

• Generate and maintain reports related to document control and configuration management.
• Produce audit trails and documentation for internal reviews, audits, and management reporting.
• Track and report
  key performance indicators (KPIs)
  for documentation, configuration, and helpdesk activities, highlighting risks or issues requiring attention.

Qualifications

Core Skills

• Strong customer service mindset with the ability to support users effectively and professionally.
• Excellent time management and organizational skills to balance multiple priorities.
• Ability to work independently as well as collaboratively within cross-functional teams.
• Exceptional editing, proofreading, and formatting abilities with a strong eye for detail.
• Hands-on experience with
  Siemens Teamcenter
  , including creating, managing, and releasing data objects (parts, documents, and change items), and supporting configuration-controlled workflows.
• Solid understanding of lifecycle states, metadata management, and cross-functional collaboration within a PLM environment.

Education & Experience

• Bachelor's degree in
  English, Technical Writing, Communications, Engineering,
  or a related discipline (or equivalent experience).
• 2–4 years of experience in
  technical editing, writing, or document control
  within an engineering, manufacturing, or product development environment.

Preferred Qualifications

• Proficiency with documentation tools (e.g., Microsoft Word, Adobe Acrobat) and document management platforms (e.g., Teamcenter, SharePoint).
• Certification in
  Document Control
  or
  Configuration Management
  (e.g., CCMP) is an asset.
• Familiarity with
  Agile methodologies
  (Scrum, Kanban) and tools such as
  Jira
  and
  Confluence
  for documentation and collaboration.