Front Desk Agent

2 days ago

PointeClaire QC HR J, Canada VILLE DE POINTE-CLAIRE Full time

Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to ensure that the quality of its social, cultural and economic environment is maintained for citizens today as well as future generations.

Description:

The front desk agent ensures that activities run smoothly. In addition, the reception agent provides customer service to users and community members.

Departmental mission:

The mission of the Culture, Sports, Leisure and Community Development Department is to improve quality of life by promoting accessibility, participation, and integration of all citizens through the provision of excellent community, cultural, sports and recreational facilities, activities, and services.

General responsibilities and goals:

  • Welcomes, informs, and directs customers;
  • Receives, processes, and follows up on reservation requests, inquiries, complaints, comments, and customer claims;
  • Processes sales and ticket transactions, collects payments, and prepares deposits;
  • Maintains records of sales, items, registrations, and visits related to activities;
  • Performs various administrative tasks (registrations, filing, photocopying, etc.);
  • Is knowledgeable about City information and makes documents available to customers;
  • Monitors the premises and ensures the smooth running of activities;
  • Enters the required information into the management software in use;
  • Assists activity managers during events (service, setup, etc.);
  • Uses various devices and systems as needed to perform certain job-related tasks, using the appropriate programming;
  • Performs all other related duties

Job requirements:

  • Bilingual, in both French and English - written and spoken
  • Knowledge of Microsoft Office
  • This job requires a high school diploma or equivalency
  • This job required six (6) months to less than one (1) year experience

Schedule:

Variable (approximately 5 to 35 hours per week) – March to October 2026

The schedule will depend on the trainings, the competitions and club activities.

Footnote:

  • The City of Pointe-Claire is an equal opportunity employer and invites women, Aboriginal people, members of visible minorities, ethnic minorities and handicapped persons to submit their candidacies. We thank you in advance for your application; however, only candidates who are selected will be contacted.

  • Front Desk Agent

    4 days ago

    Pointe-Claire, Canada ARC Rehab Full time

    **Front Desk Agent - Saturdays 8am - 4pm** At ARC Physio, we are growing our team and are looking to hire a Part time front desk administrator to help our team and patients achieve their goals. Are you looking for a supportive work environment that provides ongoing support so that you can be the best you can be? Then this could be your dream role! About...

  • Full-time Front Desk Reception

    4 days ago

    Pointe-Claire, Canada Comfort Inn Full time

    **Job Summary** A Hotel Front Desk Receptionist is the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process. They manage reservations, handle guest inquiries, process payments, and address any issues that may arise during a guest's stay. Essentially, they are the face of...

  • Front Desk

    2 weeks ago

    Pointe-Claire, Canada Easton's Group of Hotels Inc. Full time

    **The Front Desk/ Night Supervisor will work 2 overnights as a Night Supervisor and 3 shifts as a Front Desk Supervisor either evening or morning shifts. Responsible that all procedures and duties are being followed by supervising the employees. Act as the main liason between the guest and the hotel, while ensuring guest satisfaction throughout the duration...

  • Hotel Frond Desk Supervisor

    2 weeks ago

    Pointe-Claire, Canada TEC.HO.TEL INC. Full time

    Primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping staff...

  • Front Desk Supervisor

    4 days ago

    Pointe-Claire, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Front Desk Supervisor

    2 weeks ago

    Pointe-Claire, Canada Embassy Suites Montreal Full time

    **FUNCTION / PROPERTY DESCRIPTION** Complete all functions related to front desk/reservations and other tasks as asked by the department. **RESPONSIBILITIES**: Offer support and assistance to the Front Office Manager with: Manage reservations, rooms and booking system to maximize revenue. - Development of schedules, control of absences and holidays. -...

  • Front Desk

    1 week ago

    Pointe-Claire, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Night Supervisor Front Desk

    1 week ago

    Pointe-Claire, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Front Desk Agent

    1 week ago

    Pointe-Claire, Canada Easton's Group of Hotels Inc. Full time

    Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...

  • Front Desk Receptionist

    13 hours ago

    Montréal, QC, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...