Full-time Front Desk Reception
14 hours ago
**Job Summary**
A Hotel Front Desk Receptionist is the first point of contact for guests, responsible for creating a positive first impression and ensuring a smooth check-in and check-out process. They manage reservations, handle guest inquiries, process payments, and address any issues that may arise during a guest's stay. Essentially, they are the face of the hotel and play a crucial role in guest satisfaction.
**Duties**
Here are some of the main activities and tasks that Hotel front desk clerks have to perform, and some of the physical demands they involve:
- Maintain an inventory of vacancies, reservations and room assignments
- Register arriving guests and assign rooms
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
- Present statements of charges to departing guests and receive payment.
**Experience**
- Previous experience in a hotel or similar front desk role is preferred but not required.
- Proficiency in using computer systems
- Excellent customer service skills with a focus on client satisfaction.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
- Experience as an office clerk or in customer support roles will be advantageous.
- MUST be bilingual french/english
Join us as a Front Desk Agent where your contributions will be valued, and you will play a crucial role in enhancing the patient experience. We look forward to welcoming you to our team
Pay: $26.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- RRSP match
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
**Language**:
- french (required)
Work Location: In person
Application deadline: 2025-07-16
Expected start date: 2025-08-01
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