Specialist, Customer Diligence Centre

1 week ago

Canada FCC FAC Full time $92,310 - $124,890

Closing Date (MM/DD/YYYY):

11/18/2025

Worker Type:

Permanent

Language(s) Required:

Bilingual (English and French)

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$92,310 - $124,890Financial crime prevention and research expertise needed:
Support fraud investigations and conduct due diligence activities on complex cases to identify and mitigate risk.

You'll champion the advancement of FCC's financial crime program by managing and responding to ad-hoc requests from various business units, sharing expertise and raising financial crime awareness.

What you'll do:

  • Conduct enhanced due diligence activities, including gathering, analyzing and summarizing information for investigations
  • Maintain clear, concise and well-documented records of findings, recommendations and rationale for risk decisions
  • Act as a key resource in the Customer Diligence Centre, assisting with development and maintenance of policies, procedures and support material
  • Conduct criteria-based customer risk decisions

What we're looking for:

  • Analytical thinker capable of evaluating complex cases
  • Confident communicator comfortable addressing a variety of stakeholders
  • Strong attention to detail
  • Relationship builder able to collaborate with other divisions

What you'll need:

  • A bachelor's degree in business, commerce or administration and at least five years of related experience (or an equivalent combination of education and experience)
  • Extensive knowledge of anti-money laundering/anti-terrorist financing (AML/ATF), anti-fraud and Know Your Client (KYC) procedures
  • Strong knowledge of FCC's lending policies, procedures and loan products
  • Certified Anti-Money Laundering Specialist and/or Certified Fraud Examiner designations are an asset
  • Intermediate proficiency in both official languages (English and French)

You belong here  
At FCC, we're committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.  
   
We encourage qualified applicants to apply, including members of these four employment equity groups:  

• Indigenous Peoples  

• Members of visible minority groups  

• Persons with disabilities  

• Women  

Accessibility and accommodations   

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at:  - An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions. 

  • Customer Support Specialist

    2 weeks ago

    Canada Eris Full time $60,000 - $90,000 per year

    Job ID Work RemoteYesLocationCA RemoteOther LocationDescriptionOne growing team. One single-minded goal.To innovate intuitive, responsive products to make environmental professionals' work lives easier.ERIS is the fastest-growing company in the environmental risk industry, placing us as the largest provider of environmental database and historical research...

  • Analyst, Corporate Development Analysis

    5 days ago

    , , Canada People Corporation Full time

    Analyst, Corporate Development Analysis & Diligence page is loaded## Analyst, Corporate Development Analysis & Diligenceremote type: In-Personlocations: Winnipeg, MB: Calgary, ABtime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR445This is a rare early-career opportunity to work within private markets M&A and learn M&A work as part of a...

  • Ongoing Due Diligence Enablement Manager

    4 weeks ago

    , , Canada Mercury Full time

    Overview Ongoing Due Diligence Enablement Manager role at Mercury. Mercury is building a banking stack for startups. Since 2019, Mercury has grown to serve over 100,000 startups and small businesses worldwide. The role supports scaling a foundational function that enables the Ongoing Due Diligence (ODD) team with continued growth and operational excellence....

  • Specialist, Customer Relations Centre

    1 week ago

    (s): Canada : Quebec : Montreal Scotiabank Global Site Full time $45,000 - $65,000 per year

    Requisition ID: 237296Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth management...

  • 25NON098 - Network Specialist-TFT-Info. Technology

    2 weeks ago

    , , Canada THUNDER BAY REGIONALHEALTH SCIENCES CENTRE Full time

    Information Technology It is a condition of this posting that your home unit can accommodate your temporary absence in the event you are successful. Why Join Us? Impactful Work: Your leadership will directly influence the quality of care provided to our patients and the efficiency of our operations, in a value‑based team environment. Competitive...

  • Tax Specialist

    2 weeks ago

    Canada Forvis Mazars, Canada Full time

    Forvis Mazars is a global top 10 audit and advisory network composed of two independent partnerships with over 40,000 people in more than 100 countries. Our firm in Canada, with offices in Montreal, Outaouais, and Toronto, brings together nearly 200 professionals offering a full range of services in the audit, accounting, tax, and advisory. **About the...

  • Customer Support Specialist

    3 weeks ago

    Canada Bank of Montreal (BMO) Full time

    Customer Support Specialist (Remote)Bank of Montreal (BMO) 💰 Salary: $97,000 – $150,000 CAD per year 📍 Location: Remote (Canada) 🕒 Job Type: Full-time 👤 Experience: No experience required 🇨🇦 Eligibility: Canadian citizens onlyAbout the RoleJoin one of Canada’s leading financial institutions as a Customer Support Specialist at BMO. This...

  • Principal Cybersecurity Specialist

    3 days ago

    , , Canada Questrade Financial Group Full time

    Principal Cybersecurity Specialist – Security Operations Centre Questrade Financial Group (QFG) offers securities, foreign‑currency investment, mortgages, real‑estate services, and more. We use cutting‑edge technologies to create innovative products that give customers simple, affordable ways to take control of their money. At QFG, you will help...

  • Customer Care Specialist

    6 days ago

    Canada Creaform Full time

    **Customer Care Specialist**: Permanent Canada - Levis Customer services - metrology Available now Our Customer Service Department is looking for a Customer Service Specialist. The incumbent of this position is responsible for accompanying the customer in all his interactions with Creaform regarding his after-sales service needs. He (she) will maintain...

  • Customer Support Specialist

    3 weeks ago

    Canada Bank of Montreal (BMO) Full time €97,000 - €150,000

    Customer Support Specialist (Remote) Bank of Montreal (BMO) 💰 Salary: $97,000 – $150,000 CAD per year 📍 Location: Remote (Canada) 🕒 Job Type: Full-time 👤 Experience: No experience required 🇨🇦 Eligibility: Canadian citizens only About the Role Join one of Canada’s leading financial institutions as a Customer Support Specialist at BMO ....