Patient Care Representative

6 days ago

Saskatoon SK SN L, Canada ZYUS Full time

Company Overview

ZYUS (TSXV: ZYUS) is a life sciences company focused on the development and commercialization of novel cannabinoid-based pharmaceutical drug candidates for pain management. Through rigorous scientific exploration and clinical research, ZYUS aims to secure intellectual property protection, safeguarding its innovative therapies and bolstering shareholder value. ZYUS' unwavering commitment extends to obtaining regulatory approval of non-opioid-based pharmaceutical solutions, in pursuit of transformational impact on patients' lives.

Role Overview

The Patient Care Representative provides frontline support to patients by handling inquiries, processing orders, and maintaining accurate records. This role ensures positive patient experience by delivering empathetic and professional service while supporting administrative tasks and team operations.

Responsibilities

The following is a general description of duties that are performed regularly in this role. Please note, the duties and responsibilities set out below are not intended to be exhaustive and employees may be requested to perform tasks in addition to the duties specified below to assist with additional Company-related activities as required.

  • Exceptional Service: Provide excellent service by demonstrating empathy, actively listening, and addressing patient questions and concerns with professionalism.
  • Patient Support: Assist patients via phone and email, providing accurate information on products, services, registration, and account updates.
  • Order Processing & Tracking: Manage patient orders, track shipments, and proactively update patients on their order status.
  • Data Entry & Compliance: Accurately process patient information, maintain electronic records, and ensure adherence to regulatory requirements and standard operating procedures.
  • Team Collaboration: Work closely with internal teams to enhance workflow efficiency and service quality.

Qualifications:

  • High school diploma or equivalent required.
  • 2+ years of experience in a patient support or customer service role.
  • Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams) is required.
  • Experience with regulatory compliance is an asset.

If you are passionate about improving patient care through innovative cannabinoid therapies, we invite you to apply and join us in making a transformational impact on patients' lives

Job Types: Full-time, Permanent

Pay: $19.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site gym
  • On-site parking
  • RRSP match

Work Location: In person

  • Patient Transfer Attendant

    2 days ago

    Saskatoon, Canada Sask Patient Transfer Services Full time

    Saskatchewan Patient Transfer Services (SPTS) is an industry leader, proudly serving the citizens of western Canada since June 2018. Based in Regina & Saskatoon, operating 24/7 with no geographical boundaries and responding to over 5,000 calls for service annually, SPTS is a steady urban/rural mixed service. SPTS utilizes a well-maintained, clean and modern...

  • Patient Transfer Attendant

    2 days ago

    Saskatoon, Canada Sask Patient Transfer Services Full time

    Saskatchewan Patient Transfer Services (SPTS) is an industry leader, proudly serving the citizens of western Canada since June 2018. Based in Regina & Saskatoon, operating 24/7 with no geographical boundaries and responding to over 5,000 calls for service annually, SPTS is a steady urban/rural mixed service. SPTS utilizes a well-maintained, clean and modern...

  • Customer Service Representative/Dental Receptionist

    6 days ago

    Saskatoon, SK SN A, Canada Lakeside Dental Full time $42,000 - $75,000 per year

    Join Our Fun, Friendly Team as a Customer Service RepresentativeAre you the kind of person who lights up a room with your smile and thrives when helping others? Do you enjoy problem-solving and making customers feel like family? Then we want YOU to join our teamPosition: Customer Service Representative/Dental AdministratorLocation: Lakeside Dental,...

  • Stretcher Attendant/Driver

    4 days ago

    Saskatoon, SK SK Z, Canada Prairie Patient Transfer Services Ltd. Full time $12,000 - $25,000 per year

    Overview:Prairie Patient Transfer Services is seeking reliable Drivers and Attendants to join our team. The ideal candidate will possess an unrestricted Class 4 license and First Aid CPR-Level C (or higher) with Airway management certificate along with good physical condition and excellent communication skills.Responsibilities:Working as part of a two person...

  • Patient Care Coordinator

    8 hours ago

    Saskatoon, Canada The Face Institute Full time

    **_Job Description_** We are searching for a **mature**, experienced Patient Care Coordinator to add to our team, who will be responsible for follow up with patients interested in cosmetic procedures. They will need to organize a marketing plan, follow leads and follow patients through their surgical journey. **_Responsibilities_** Social media,...

  • Patient Care Administrator

    6 days ago

    Saskatoon, Saskatchewan, Canada Medspa Partners Full time $17 - $21 per year

    This position is an integral part of the overall day-to-day operations of the clinic. The patient Care Administrator is responsible for formal interactions with patients and the overall success of the relationship between the company and the client. This frontline position requires a good working knowledge of customer service models found throughout the...

  • Patient Care Coordinator

    2 weeks ago

    Estevan, SK SA S, Canada Reunion Hearing Beltone Full time $40,000 - $50,000 per year

    ResponsibilitiesAdministrative Support: Perform a range of office tasks efficiently.Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.Schedule Management: Optimize schedule to maximize test opportunities and track patient engagement.Marketing & Sales: Assist with local marketing efforts,...

  • Patient Care Coordinator

    2 weeks ago

    Medicine Hat, AB TA L, Canada Peak Dental Group Full time $45,000 - $65,000 per year

    Job Details:The Patient Care Coordinator is responsible for facilitating patients and have excellent customer service experience.The responsibilities require scheduling patients, greeting patients, answering phones, and managing patient records.You will also be respoiblse for billing through to patients insurance, as well as estimates from insurance, this...

  • Patient Care Coordinator

    7 days ago

    Barrie, ON LN L, Canada DAWSON DENTAL Full time $46,000 - $56,160 per year

    About us:Conveniently located just off Highway 400, our Dawson Dental Barrie office can be found at 165 Wellington St. West. The office is located near a bus stop and has ample free parking. Our office has been proudly serving the Barrie community and surrounding area for over 25 years. We offer a variety of dental services, including cosmetic procedures,...

  • Customer Service Representative

    1 week ago

    Saskatoon, SK SN R, Canada Rivercity Innovations Ltd. Full time $60,000 - $90,000 per year

    Customer Service RepresentativeThe RoleThe Customer Service Representative provides frontline support and guidance with a focus on ensuring customer satisfaction and retention. The role is as blend of technical support, customer relationship management and order fulfillment.They respond promptly to customer concerns and inquiries, proactively following up on...