Computer Support Specialist

Date Posted:

Country:

Canada

Location:

CA-ON-MIDLAND-450 ~ 450 Leitz Rd ~ 450 BLDG

Position Role Type:

Unspecified

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

Raytheon ELCAN is a global leader in high-precision optical systems. Our commitment to innovation, quality, and excellence spans over 70 years has earned us a reputation for delivering cutting-edge solutions for the most demanding challenges in the world. Join our dynamic team and contribute to projects that have a meaningful impact across the globe.

We have an immediate need for a Computer Support Specialist to join our Digital Technology team. In this role, you will play a key part in the end user support for the company computer systems. You will also have the opportunity to collaborate with skilled professionals, leverage advanced technologies, and contribute to the success of Raytheon ELCAN.

What You Will Do:

• Providing Tier1 Technical support for Information Systems and devices
• Assembling configuring/upgrading PCs and peripherals
• Installation of operating systems
• Loading of application software
• Troubleshooting PC issues
• Organizing and managing asset inventories
• Network cable termination and port configuration
• User management in Windows Active Directory
• Logical data access management
• Document bi-weekly capture team meetings, distribute meeting notes and action items, and support timely completion of follow-ups.
• Monitor capture team training and compliance requirements, following up on overdue items as needed to support readiness and audit requirements.

Qualifications You Must Have: 

• HS Diploma or post-secondary education in Information Technology or a related field with a minimum of 1-2 years of relevant experience
• Working knowledge of computer hardware and Windows operating systems
• Understanding of key networking concepts
• Experience working within a Microsoft Office environment including knowledge of Windows, Excel, Word, PowerPoint
• Excellent time management and technical data management skills
• Proven ability to solve technical problems and make sound decisions
• Clear written and verbal communication skills, including professional interaction with internal stakeholders and leadership.

Qualifications We Prefer:

• Comfort working in a regulated, manufacturing, or technical environment.
• Ability to anticipate needs, identify gaps, and proactively resolve issues without close supervision

What We Offer:

• Collaborative & innovative work environment
• Relocation Eligibility
• Signing Bonus
• Small town environment with urban comforts

Learn More & Apply Now

At Raytheon ELCAN, we offer more than just a job; we offer the opportunity to be part of a global team that is shaping the future of high-precision optical systems. We provide a collaborative and innovative work environment, competitive compensation and benefits, job flexibility, and opportunities for professional growth. Join us and contribute to projects that push the boundaries of optics while working alongside some of the brightest minds in the field.

Raytheon ELCAN is located in Midland Ontario, a community known for its technological advancements. Midland offers a perfect blend of urban amenities and natural beauty nestled on the shores of Georgian Bay, making it an ideal place to work, grow, and belong.

This position involves technologies regulated by the Canadian government's Controlled Goods Program and the Contract Security Program. In order to obtain the required security clearance, candidates must be Canadian citizens or permanent residents of Canada, have resided in Canada for a minimum of five consecutive years, and meet all other program requirements.  Job offers will be conditional upon candidates undergoing a successful security screening per the Controlled Goods Regulations and the Contract Security Program.

Raytheon ELCAN adheres to the principles of equal employment and welcome applications from all qualified persons. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Raytheon ELCAN will provide accommodations throughout the recruitment, selection, and/or assessment process to any applicants with disabilities. If you require disability-related accommodations, please contact Human Resources. All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act. 

The salary range for this role is 54,000 CAD - 93,150 CAD . The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

RTX offers a comprehensive benefits package that includes medical and dental coverage, disability benefits, a retirement savings program, and tuition assistance through RTX's Employee Scholar Program. Eligibility for specific benefits is based on factors such as position level, employment type (e.g., temporary or permanent), and business unit, and will be discussed during the hiring process.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This job posting is not for an existing position vacancy.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age disability, protected veteran status or any other characteristic protected by law.

Privacy Policy and Term:

Click on this link to read the Policy and Terms

---