Receptionist (Edmonton South)

Trail Appliances BC1 day agoEdmonton$17 - $19/hourMid Levelfull_timeTop BenefitsHealth and dental coveragePersonal care daysStatutory holidays offAbout the roleWho we are:At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.The position:As the Receptionist at Trail Appliances, you will be the first point of contact for our customers, creating a welcoming and positive experience in-person and over the phone. Reporting to the Customer Service Team Lead, you play a key role in upholding our commitment to unparalleled customer service, expert advice, and strong family values. Your professionalism and friendly demeanor help set the tone for our customer interactions, reinforcing our reputation as an industry leader built on respect, integrity, diversity, passion, and laughter.What we offer:We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team We provide:Health & dental benefitsPersonal care daysStatutory holidays offEmployee & family assistance programStaff incentives and rewardsEmployee discountsWhat you'll be doing:Greet customers in person and over the phone, creating a positive and lasting first impression.Answer and direct customer calls, ensuring messages reach the appropriate person promptly.Guide in-store customers to the correct department or team member.Perform general administrative tasks as assigned.Support a welcoming and organized front desk environment.What you need to be successful:2-3 years of experience in administrative, reception, or customer service roles.Strong verbal and written communication skills.Proficient in MS Office and comfortable with technology.Ability to multitask in a fast-paced environment while maintaining attention to detail.Positive attitude, strong work ethic, and a passion for helping customers.Availability:This is a full-time position and will require you to be available:Monday to Sunday - 9:30am - 6:00pmCompensation:$17/hr - $19/hrWe value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.About Trail Appliances BCRetailAt Trail Appliances, we make everyday life better.Whether that's finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We've got it and over 50 others to compare it to. As a family business, we can do things big chains can't. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.Our three divisions:Retail SalesBuilder Division (Single Family, Multi-Family, and Apartment Replacement)Designer SalesJoin our team of Trailblazers ->