Human Resource Officer

Purpose of the position: The Human Resources Officer supports the mission of the organization by fostering a positive, inclusive, and equitable workplace culture. This role ensures that HR practices align with organizational values while driving talent acquisition, team development, performance management, retention and employee well-being. By providing guidance on policies, compliance, and best practices, the HR Manager helps attract, retain, and support a dedicated team, enabling the organization to effectively serve its community. This role requires a strategic thinker with strong and independent leadership skills with a passion for enhancing team engagement.

Role and responsibilities:

• Manage talent acquisition in our nonprofit organization by scheduling interviews, conducting pre-recruitment screening, and negotiating contracts and salaries.
• Create, refine, and oversee the implementation of HR practices within the company to ensure high employee retention and work satisfaction.
• Organize and conduct onboarding of new employees through training sessions, orientations, and the distribution of informative materials.
• Organize and conduct offboarding, exit interviews and return of company materials, equipment and uniforms.
• Introduce and foster workplace policies and communication channels that address team members' and volunteers' concerns and complaints, such as discrimination and harassment issues.
• Manage and monitor WHIMIS claims, staff concerns and report to proper management channels
• Manage and monitor required certifications
• Help to foster and drive the vision, mission and values of CFOC and CFOC-Doors of Compassion
• Update and manage RISE or any other HR platforms
• Support with payroll & Employee benefits packages
• Monitor changing employment and compensation regulations to ensure all HR practices are legally compliant
• Collaborate with the management team to set out a fair and equitable compensation framework
• Create and provide guidance on HR policies and procedures.
• Conduct training and development programs to enhance employee skills and career growth.

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or related field
• 3–5 years of progressive HR management experience, preferably in the non-profit or community services sector.
• Experience in recruitment, employee relations, performance management, and organizational policy development.
• Familiarity with employment law, workplace health and safety, and HR best practices.

Skills & Competencies

• Strong interpersonal and communication skills with the ability to foster trust and collaboration.
• Demonstrated ability to manage sensitive and confidential information with discretion.
• Conflict resolution and mediation skills.
• Organizational and problem-solving abilities with a balance of empathy and accountability.
• Commitment to diversity, equity, and inclusion in the workplace.
• Ability to maintain professional work relationships and boundaries to effectively perform responsibilities

Microsoft Office Suite / Google Workspace

• Word / Docs: Drafting policies, memos, and employment letters
• Excel / Sheets: Creating HR reports, tracking attendance, leave balances, and analyzing payroll data
• Outlook / Gmail: Managing high-volume communication, scheduling interviews, and organizing calendars
• PowerPoint / Slides: Preparing staff training, orientation, and HR presentations

Document Management:

• Using shared drives (SharePoint, OneDrive, Google Drive) to store, secure, and organize employee records
• Ensuring version control and confidentiality in file management

Experience with or understanding of systems that support

• Maintaining employee databases
• Processing updates to personal, payroll, and benefits information
• Running reports for compliance, performance, and HR metrics

Proficient in Teams, Zoom, or Slack for internal communication and remote meetings

• Using survey tools (SurveyMonkey, Google Forms) to collect staff feedback or training evaluations
• Familiarity with e-signature platforms (DocuSign, Adobe Sign) for onboarding and contracts
• Understanding confidentiality and data privacy laws (PIPEDA, GDPR if applicable)
• Ensuring secure handling of sensitive HR data (password protection, restricted access, encryption awareness)
• Recognizing and preventing phishing or social engineering attempts
• Familiarity with payroll software (e.g., Payworks, QuickBooks, Ceridian)
• Ability to cross-check payroll data with HR records
• Tracking and maintaining employee benefits and deductions accurately

Faith Alignment

• Alignment with the mission, vision, and values of the Christian Faith Outreach Centre.
• Respect for and ability to work within a faith-based environment.
• Willingness to integrate Christian values into HR practices, policies, and staff care.

Other Requirements

• Clear criminal record check (including vulnerable sector check).
• Availability for occasional evenings or weekends in support of organizational needs.
• Availability for occasional travel

Job Type: Full-time

Pay: $64,350.00-$68,250.00 per year

Benefits:

• Company events
• Dental care
• Extended health care
• Mileage reimbursement
• On-site parking
• Paid time off
• Vision care
• Work from home

Willingness to travel:

• 25% (preferred)

Work Location: In person