Senior Personal Banker

Work Location:
Calgary, Alberta, Canada

Hours
37.5

Line Of Business
Personal & Commercial Banking

Pay Details
$59, $84,000.00 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description
Department Overview:

Are you passionate about connecting personally with clients to assist them in achieving their financial goals? Do you love exploring and understanding investment options that best suit clients' financial needs? Then join us as a Senior Personal Banker – Investing and demonstrate your subject matter expertise in providing sound financial planning advice to promote client loyalty and investment returns.

As the Senior Personal Banker - Investing, you are the branch expert in helping clients grow their wealth. You deliver personalized, client-focused investment advice and ensure every client leaves with a clear plan to meet their financial goals. By staying current on market trends and TD programs, you provide informed recommendations, proactively connecting clients with the right solutions and specialists. Your success is measured by client feedback, the advice you deliver, the deposit and investment volume you grow, and how well you help clients feel confident in their financial path.

In This Role, You Will

• Own the client experience and build long-term relationships.
• Help clients grow their money by providing personalized investment advice.
• Go beyond the initial need and identify opportunities to deepen the client relationship by introducing One TD partners for all banking needs including but not limited to investing and lending.
• Build trust and protect clients, colleagues, and the Bank
• Find ways to simplify processes for colleagues and clients and use your voice to influence change.
• Be committed to your growth & training. Strengthening capabilities to ensure you provide elevated advice to our clients.

What do you need to succeed?
Must-have

• High School diploma.
• Required Accreditation: Investment Funds Canada (IFC) or equivalent, and Certificate in Financial Services Advice (CFSA) - FPI & PFSA, or equivalent.
• Minimum 2+ years of relevant experience in the financial services industry managing client relationships, providing financial advice and investment solutions
• Deep knowledge and expertise in investment products and services, including Mutual funds, GICs, RSP, and market growth.
• In-depth knowledge of RESL, day-to-day banking, and all other TD products and services.
• Client focused mindset while maintaining accountability for responsible, strategic pricing practices & financial outcomes.
• Problem solving and people skills to de-escalate challenging situations and resolve client complaints with empathy and efficiency.
• Strong regulatory, AML, and compliance knowledge to support a culture of integrity.
• Drive to engage in client outreach and community presence to acquire new assets and deepen client relationships.
• The ability to work a rotation across branch hours of operation to ensure we deliver advice when clients need it.

Nice-to-have

• Post-Secondary or Undergraduate degree in a related field is preferred.
• Other accreditations (ie. Financial Planning II)

Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you

Language Requirement (Quebec Only)
Sans Objet