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Director, Commercial Enablement
2 weeks ago
Toronto Pearson is transforming. Now's the time for your career to fly.
The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada's leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
- Eligibility to participate in our Group Health Benefits Program.
- A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
What can you expect from this position?
The Director, Commercial Enablement and Governance, leads the design and provisioning of key shared services across the Commercial organization. This role is a catalyst for operational transformation and a champion of excellence, enabling scalable growth and superior partner performance. Reporting to the Chief Commercial Officer, this role elevates the effectiveness of commercial teams by embedding systems, insights, and practices that drive smarter decisions and stronger outcomes.
At its core, the role fosters a culture of continuous improvement and accountability. By designing frameworks that support operational excellence, the Leader empowers teams to deliver with clarity and confidence. This position aligns data, tools, and processes with GTAA's commercial ambitions, ensuring every initiative is insight-driven and built for impact.
As Director, Commercial Performance and Governance, you will:
- Lead Commercial Strategy & Vision: Set the direction for commercial excellence, aligning initiatives with strategic objectives to drive revenue optimization and operational efficiency across the division.
- Establish Governance Frameworks: Define and implement robust governance processes, standards, and compliance measures to ensure alignment with enterprise requirements and minimize risk.
- Drive Operational Excellence: Design and implement frameworks, systems, and processes that enhance operational effectiveness, standardization, and continuous improvement across all commercial activities.
- Lead Commercial Strategy & Vision: Set the direction for commercial excellence, aligning initiatives with strategic objectives to drive revenue optimization and operational efficiency across the division.
- Build tools and standards for contract management, developing templates and clause libraries to streamline execution, renewal, and optimize performance outcomes. Implement contract lifecycle management and analysis tools to streamline execution and renewals, and create planning frameworks for obligations, milestones, and renewals to support leadership visibility.
- Build advanced capabilities for market trend analysis, competitive benchmarking, and performance dashboards to inform strategic decisions and optimize revenue streams.
- Create timely, actionable executive reports and presentations that translate complex commercial and operational performance data into clear recommendations for senior leadership.
- Foster a culture of accountability and continuous improvement by setting clear performance metrics, coaching, mentoring, and developing diverse teams to achieve their full potential.
This is the role for you, if you have:
- Education: Bachelor's degree in Business or Data Analytics (Master's preferred).
- Leadership Experience: 10+ years of progressive professional experience, including at least 8 years in people leadership.
- Data Strategy: Expertise in data governance and analytics to drive strategic decisions and operational improvements.
- Project Management: Proven ability to lead cross-functional teams and oversee multiple complex initiatives simultaneously.
- Vendor & Contract Management: Comprehensive experience managing vendor relationships and collaborating on contract governance.
- Operational Excellence: Skilled in developing quality assurance frameworks and continuous improvement programs.
- Communication & Influence: Excellent negotiation and presentation skills with a focus on driving a culture of performance.
- Compliance & Security: Ability to obtain Transportation Security Clearance and familiarity with airline/airport regulatory frameworks.
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
