Administrator, Collections

We are hiring an Administrator, Collections

Reporting To:

Manager, Collections

Full-Time/Part- Time:

Contract – 18 months

Salary Range:

$38,610 - $57,915

Posting Date:

January 15, 2026

Closing Date:

January 22, 2026

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:
Office Location:     

4.5
Toronto
Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
*Eligibility for benefits is dependent on the terms of employment

The Opportunity
The Collections Administrator is responsible for providing administrative support to the collections team including preparation of all reporting requirements and weekly reconciliations for the collections department
How you will contribute:

Audit & process daily Representment report and maintain daily tracking report (volume of NSF items)
Prepare and write-up files for legal action review
Prepare daily reports utilized by Investors, Management and the Special Accounts department
Identify, scan and distribute daily mail, faxes
Audit and process monthly invoices for property management companies
Distribute incoming cheques and liaise with accounting for cheque processing
Complete all bankruptcy documentation and distribute to Trustee
Manage and audit common expense arrears
Provide support to the management and collections team where required in all areas of administration
Act as backup for Default Management Administrators
Other duties as assigned
Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

Strong knowledge of Microsoft Excel and Word
Ability to prioritize and organize daily workflow
Strong analytical and problem solving skills
Ability to work in a timely and efficient manner with focused attention to detail
Excellent interpersonal and communication skills
Initiative to learn new skills and improve processes

Working Environment and Physical Demands Analysis:

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year

The team you'll join:
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
   
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
 
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
 
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
 
#FNLOON

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