Cash & Customer Service Associate

2 weeks ago

Burlington, Ontario, Canada Langford Group Rx Full time $35,000 - $45,000 per year

Brant Arts Pharmacy has been proudly serving the Burlington and surrounding area for 60 years We are looking for a part-time Cash & Customer Service Associate to join our growing team. If you are a candidate looking to utilize and expand your strong customer service and communication skills, we would encourage you to apply.

Job Description:

  • Work closely with the front store and pharmacy team to greet and assist customers in store and over the phone while ensuring high levels of customer satisfaction through excellent service.

  • Accurately complete sales transactions and procedures on the point of sale, handle cash and debit/credit transactions, balance tills, facilitate product returns, complete lottery transactions, prepare customer deliveries, etc.

  • Communicate professionally with customers, healthcare providers, and suppliers.

  • Order, organize and stock products in the pharmacy and front store and participate in regular inventory counts.

  • Maintain excellent cleanliness and organization of the front store, pharmacy, and stockroom.

  • Complete a variety of administrative functions including faxing, filing, scanning documents, etc.

  • Promote and participate in maintaining a healthy, safe and inclusive work environment.

  • Keep up-to-date with product information and promotions.

  • Adhere to all confidentiality and privacy requirements.

  • Follow all Standard Operating Procedures as they relate to our various services.

  • Other duties as assigned.

Qualifications include:

  • Strong verbal and written communication skills as well as a friendly and professional approach to serving customers.

  • Strong numerical and cash handling skills with a high level of accuracy.

  • Willingness to work well in a team environment.

  • Ability to adapt to changing priorities while working in a fast-paced setting.

  • Great time management and organizational skills.

  • This position requires approximately 8-15 hours per week primarily during the evenings (4-7pm) and weekends (Sat 9am-3pm, Sun 11am-4pm) .

  • Must be able to stand for extended periods, occasionally lift or move up to 20lbs, occasionally use a ladder or step stool to retrieve merchandise, stock shelves, etc.

  • Must be able to legally work in Canada.

  • Previous experience working in a cash / customer service position is considered an asset.

Why work for us? We proudly offer training with an experienced pharmacy team, advancement opportunities, a store discount, and much more

We are an equal opportunity employer. Please let us know in your application if you require accommodation during the hiring or interview process. Thank you to all who apply; however only those selected for interviews will be contacted.

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