Strategic Account Manager

1 week ago

Canada TACKLE Full time $120,000 - $200,000 per year

Tackle11 days ago

Remote

United States, Canada

Senior Level

Top Benefits

Remote work across US & Canada

Flexible work hours

Competitive salary and equity

About the role
Who you are
  • 8-10 years of software sales experience including senior/strategic account management roles within fast-paced SaaS software companies
  • Complex, large enterprise account management experience
  • Maniacal focus and passion for developing ongoing engagement and nurturing relationships
  • Demonstrated success in working sales cycles from end to end (prospecting through closing)
  • Experience with and passion for coaching sales team members
  • Customer Success, Account Management, Partner Development background preferred
  • Technologically adept and business acumen-focused, with outstanding communication (written and verbal), negotiation, and presentation skills
  • AWS Marketplace experience required, MSFT/GCP experience preferred
  • History of overachievement and several references from people telling us we'd be silly not to hire you
  • The ability to work remotely and collaborate within a team environment to achieve your goals
  • Experienced with , Staircase and/or other customer success and sales tools, and collaboration tools
What the job involves
  • Grow revenue and attain customer net retention goals within your assigned accounts to include a selection of Tackle's most strategic accounts
  • Act as team lead for account management team, providing mentorship around deal support, pipeline analysis and account management best practices
  • Establish and cultivate strong customer relationships within an account to develop executive level sponsorship, champions and stakeholders in Alliances, Revenue Operations, GTM organizations
  • Evangelize the Tackle Vision and our ability to help transform the way software companies sell
  • Work with Tackle customers to manage product renewals and upsell, and cross-sell to additional professional services engagements that drive customer outcomes and stickiness
  • Leverage your creativity to identify, qualify and maintain a robust and continually growing expansion pipeline
  • Become an expert in Cloud GTM selling - This means being able to guide ISV's through the "Why Cloud GTM'' conversation
  • Leverage CRM and Customer Success tools to track overall customer health and sales activities?
  • Help develop and experiment with ways to build scalable and efficient renewal and expansion motions and processes
  • Communicate with the extended Tackle teams early and often - including working closely with Customer Success Resources, to drive the best outcomes for our customers
  • Consultatively guide customers using 1:Many Success Motion
The application process
  • We have a transparent and streamlined hiring process that can typically be completed in one to two weeks:
  • Phone screen
  • 3 additional video chat interviews (on occasion there may be opportunities for in-person interviews)
  • Some positions may require a take home test or additional steps throughout the process (this will be communicated to the candidate)
Benefits
  • Work remotely (across the US and Canada)
  • Flexible work hours
  • Compensation and equity
  • Medical, dental, vision coverage
  • Monthly wellness, internet, phone reimbursements
  • Office equipment reimbursement
  • Unlimited vacation plan
  • 401(k) Plan
  • Professional development opportunities and budgets
  • Off-site events, meetups, and summits
  • Commitment to diversity, inclusion, and belonging practices through our D&I committee, workshops, trainings, and more
About Tackle

Financial Services

51-200

Tackle uses AI to help residents build financial wellness, empower their financial goals, and build their credit score. Simultaneously, we help property managers increase NOI and renter satisfaction.

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