Field Service Technician – CNC Machinery

1 week ago

Delta, British Columbia, Canada TM8 Full time

Location: Delta, BC

Job Type: Full-Time | Technical Services

Overview:

A leading North American distributor of industrial woodworking equipment is seeking a skilled and motivated Field Service Technician to join its technical services team based in Delta, BC. This role focuses on the installation, repair, and maintenance of CNC-controlled woodworking machines at customer locations throughout the assigned territory.

If you're a hands-on professional with a strong mechanical and electrical background and a passion for customer service, this role offers a dynamic and rewarding career path.

Key Responsibilities:
  • Equipment Service & Technical Support

    Install, repair, and upgrade advanced CNC woodworking machines at customer sites or in-house.
  • Troubleshoot issues in real time, performing diagnostics and repairs involving electrical, electronic, pneumatic, and servo-controlled systems.
  • Maintain up-to-date technical certifications and training related to the company's machinery lines.
  • Document all work accurately via service reports, time logs, and expense forms.
  • Collaborate with internal teams and equipment manufacturers for issue escalation and resolution.
  • Customer Interaction

    Conduct thorough equipment demonstrations and machine start-ups.
  • Deliver hands-on customer training focused on safe operation, preventative maintenance, and machine capabilities.
  • Provide ongoing support and follow-up to ensure customer satisfaction post-installation.
  • Create clear, timely installation and service reports.
Qualifications:
  • Minimum 3 years of experience as a Field Service Technician or Equipment Service Tech.
  • Technical diploma or certification from a recognized post-secondary institution.
  • Strong mechanical skills with proven knowledge of CNC, PLCs, electronics, and pneumatics.
  • Previous experience with woodworking machinery is a strong asset.
  • Skilled in Microsoft Office and digital documentation tools.
  • Excellent problem-solving and communication skills.
  • Highly organized with the ability to manage multiple work orders and deadlines.
  • Additional Requirements:

    Willingness to travel for onsite installations and repairs.
  • Ability to work on-site at customer locations, occasionally outside of regular hours.
  • Physically fit to handle machine installations and prolonged periods of concentration or computer work.

Apply Today

If you're a driven technician looking for a new challenge with cutting-edge machinery and a supportive team environment, this is your opportunity. Join a respected organization known for excellence in customer support and technical service across Canada.

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