Strategy Consultant, Group Benefits Operations
1 week ago
Join our Group Benefits Operations team and play a key role in shaping the back-office transformation strategy for Manulife Group Benefits in Canada. This role is perfect for someone who thrives on solving complex problems, influencing change, and driving strategic initiatives that make a real impact.
Why This Role Matters:
You'll be at the center of executing strategic initiatives that align with our Operations and Group Benefits strategy. Your work will involve:
Turning data into actionable insights.
Driving execution of transformation projects.
Partnering with leaders across teams and geographies to achieve results.
Influencing decisions and creating alignment for change.
Telling the story of the group benefits operations team through impactful presentations.
You may also lead small project teams to deliver strategic and transformation outcomes.
Position Responsibilities:
Deliver Strategic Projects: Manage initiatives with measurable business impact, ensuring benefits are realized.
Analyze & Recommend: Use data to identify trends, measure performance, and propose improvements.
Drive Change: Facilitate decision-making, manage milestones, and keep stakeholders aligned.
Communicate Powerfully: Build compelling presentations and stories for senior leadership.
Support Leadership: From monthly business reviews to annual strategy sessions, you'll help keep priorities on track.
Required Qualifications:
Experience & Background
5+ years in strategy roles (consulting, investment banking, or similar).
Financial services experience is an asset.
Analytical Thinker
Strong quantitative and financial analysis skills.
Ability to identify trends and solve problems logically.
Strategic Influencer
Skilled at influencing senior leaders and gaining buy-in.
Comfortable making recommendations and driving decisions.
Exceptional Communicator
Advanced PowerPoint and storytelling skills.
Ability to simplify complex ideas for senior audiences.
Change Agent
Thrives in ambiguity and fast-paced environments.
Strong project management and organizational skills.
When you join our team:
We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact
Referenced Salary Location
Waterloo, OntarioWorking Arrangement
HybridSalary range is expected to be between
$68,775.00 CAD - $114,625.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
-
Waterloo, Ontario, Canada Manulife Full time $68,775 - $114,625 per yearJoin our Group Benefits Operations team and play a key role in shaping the back-office transformation strategy for Manulife Group Benefits in Canada. This role is perfect for someone who thrives on solving complex problems, influencing change, and driving strategic initiatives that make a real impact.Why This Role Matters:You'll be at the center of executing...
-
Group Benefits Product Manager
1 week ago
Waterloo, Ontario, Canada Sun Life Full time $80,000 - $128,000You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Enrolment Services Specialist, Group Benefits
13 hours ago
Waterloo, Ontario, Canada Sun Life Full time $60,000 - $97,000You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Director, Fraud Strategy and Operations
1 week ago
Waterloo, Ontario, Canada Manulife Full time $105,750 - $190,350As a trusted partner to advisors, at Manulife Bank, we deliver sophisticated lending solutions and financial strategies that don't just grow wealth, they amplify it. Built on a foundation of excellence and driven by bold innovation, we empower advisors to deepen relationships, unlock potential, and redefine success for their clients. We're looking for...
-
Engineering Manager, Group Benefits Technology
2 weeks ago
Waterloo, Ontario, Canada Manulife Full time $94,220 - $174,980Join our Group Benefits Technology TeamWe are seeking a dynamic and experienced Engineering Manager to join a strong, dedicated team to lead high-visibility projects at the forefront of Group Benefits.This role involves driving the development and maintenance of a suite of APIs (GraphQL, Java Springboot) that underpin our user-facing digital assets. The...
-
Waterloo, Ontario, Canada Manulife Full time $60,000 - $100,000 per yearThe Bilingual Supervisor for the Contact Centre plays a crucial role in encouraging a high-performing, customer-focused team. This position involves guiding, coaching, and mentoring team members to ensure their professional development and engagement. Reporting directly to the Manager, the Supervisor is responsible for handling the daily operations of the...
-
Director, Strategy
6 hours ago
Waterloo, Ontario, Canada Manulife Full time $110,530 - $205,270We are looking for an expert and highly motivated Director, Strategy & Business Architecture to join Canada segment's Technology & Operations Strategy teamWe are at the forefront of redefining our business and operating model using the latest artificial intelligence and automation innovations. This role will drive Canada's business and technology...
-
Health and Drug Claims Consultant
3 days ago
Waterloo, Ontario, Canada Equitable Full timeAt Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact; for our clients, our communities, and each other.Position Title: Health...
-
Wealth Planning Consultant, Private Wealth
6 days ago
Waterloo, Ontario, Canada BMO Full time $61,200 - $114,400Application Deadline:11/13/2025Address:20 Erb Street West Job Family Group:Wealth Sales & Service Provides wealth planning, advanced financial planning, guidance and counsel focused on High Net Worth and Ultra High Net Worth (HNW/UHNW) client segments. Works collaboratively in partnership with Investment Advisors to develop and deliver a client-focused...
-
Senior Director, Corporate Client Group
1 week ago
Waterloo, Ontario, Canada RBC Full time $600,000 - $1,500,000 per yearJob DescriptionWhat is the opportunity?As a Senior Director, Corporate Client Group, you will contribute to and draw upon the global expertise and resources of Canada's largest financial institution to tailor financial solutions to assist clients in meeting their strategic objectives.You will provide ideas and advice that will achieve client's shareholder...