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Senior Program Manager

3 weeks ago

Waterloo, Ontario, Canada AGFA HealthCare Full time

Job description:

As a Senior Software Program Manager, you will lead complex, cross-functional software initiatives from concept through delivery and adoption. You will be responsible for aligning business goals with technical execution, managing stakeholder expectations, and ensuring timely, high-quality releases.

This role requires a strategic thinker with deep experience in Agile methodologies, strong leadership skills, and a proven ability to drive results in a matrixed environment.

Key Responsibilities:

  • Program Execution:
    Lead end-to-end program execution across multiple Agile Release Trains (ARTs), Scrum teams and across global and regional cross-functional stakeholders.
  • Planning:
    Develop and maintain comprehensive integrated program plans, schedules, and risk mitigation strategies relative to the technical/commercial roadmap.
  • Quality Assurance:
    Ensure program scope, objectives, and success metrics is established to continually increase the design-to-release quality through collaboration with product and technical stakeholders.
  • Stakeholder Alignment:
    Drive cross-functional alignment to ensure adoption of the program plan and resolve conflicts across teams and functions.
  • Process Compliance:
    Ensure compliance with internal Design Control, Release Management, and Regulatory processes.
  • Continuous Improvement & Best Practices:
    Drive continuous improvement in program delivery through retrospectives and process optimization. Mentor other program/project managers and/or contribute to the evolution of PMO best practices and frameworks (e.g., SAFe, Scrum).
  • Communication:
    Act as the program liaison providing regular updates to leadership and organizational stakeholders on program status, risks, metrics and outcomes relative to the roadmap.

Qualifications:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in software program management, preferably in a healthcare or high-tech environment.
  • Strong knowledge of Agile methodologies (SAFe certification preferred).
  • Proven track record of delivering complex software programs on time and within scope.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Experience with tools such as Jira, Confluence, MS Project, and portfolio management platforms.

Preferred Attributes:

  • PMP or equivalent project management certification.
  • Experience working in regulated environments (e.g., medical devices, healthcare IT).
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies

We offer:

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards to create a barrier-free Ontario. We will provide necessary accommodations during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or Expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal, and inclusive workplace that fully represents the different cultures, viewpoints, and backgrounds of our global organization and the world we live in.