shift supervisor

6 days ago

Montreal, Quebec, Canada Dexterra Group Full time $60,000 - $80,000 per year

Description De L'entreprise
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Description Du Poste
Nous sommes à la recherche d'un superviseur de quart professionnel et déterminé pour se joindre à notre équipe à Montréal, au Canada. En tant que superviseur de quart, vous serez chargé de superviser les opérations quotidiennes, de gérer le personnel et de veiller à ce que les normes de productivité et de qualité soient respectées pendant le quart de travail qui vous est assigné.

  • Superviser et coordonner les activités des travailleurs ou des membres du personnel pendant le quart de travail assigné.
  • Attribuer les tâches, planifier les heures de travail et superviser la réalisation des objectifs quotidiens.
  • Contrôler les performances des employés, leur fournir un retour d'information et traiter tout problème ou toute préoccupation.
  • veiller au respect des politiques de l'entreprise, des règles de sécurité et des normes de qualité
  • Résoudre les conflits et prendre des décisions afin de maintenir un flux de travail harmonieux.
  • Communiquer efficacement avec la direction, les membres de l'équipe et les autres services.
  • tenir des registres précis et préparer des rapports sur les activités et les performances de l'équipe
  • Identifier les domaines à améliorer et mettre en œuvre des solutions pour accroître l'efficacité
  • former les nouveaux employés et fournir des conseils continus aux membres de l'équipe
  • répondre aux demandes de renseignements ou aux plaintes des clients et les résoudre si nécessaire

Qualifications

  • Expérience confirmée (2 à 3 ans) dans une fonction de supervision, de préférence dans un secteur d'activité similaire.
  • Solides compétences en matière de leadership et de gestion d'équipe
  • Excellentes capacités de résolution de problèmes et de prise de décision
  • Gestion efficace du temps et sens de l'organisation
  • Excellentes aptitudes à la communication orale et écrite
  • Maîtrise de la résolution des conflits et des relations avec les employés
  • Connaissances informatiques, y compris une expérience des logiciels de planification et de MS Office.
  • Diplôme de fin d'études secondaires ou équivalent requis ; diplôme d'associé ou de licence en administration des affaires ou dans un domaine connexe préféré
  • Connaissance de la législation et de la réglementation du travail
  • Compréhension des protocoles et procédures de sécurité sur le lieu de travail
  • Capacité à travailler selon un horaire flexible, y compris le soir, les week-ends et les jours fériés, selon les besoins.
  • Le bilinguisme en anglais et en français est un atout, étant donné que le poste est situé à Montréal.

Informations supplémentaires
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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