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Senior Network Automation Engineer

2 weeks ago

Toronto, Ontario, Canada NetBrain Technologies Inc. Full time

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform.

What We Need

NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Senior Network Automation Services Engineer on our Customer Journey Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation.

The Impact You'll Make

As a Senior Network Automation Engineer with NetBrain, you will be the driving force behind adoption of our no-code automation platform within our client accounts. You will work cross-functionally within the customer organization developing relationships with engineers from L1 NOC Engineers to Senior Directors and everyone in between. You'll adapt corporate strategy, design automation architecture, and lead/enable ongoing automation development efforts while utilizing your excellent communication skills to provide leadership, training, and guidance to clients and engineers. Your consultative approach will help you evaluate client requirements, propose solutions, and accelerate automation objectives. You'll also collaborate with NetBrain sales account executives, customer success managers, NetBrain Automation Architects, and Technical Support.

What You'll Do

  • Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
  • Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
  • Analyze customer's network technologies, existing playbooks and design documents to create automation solutions
  • Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
  • Architect and create automation for critical network operations tasks through NetBrain's automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
  • Engage with existing vendor partnerships, research public domain knowledge to create automation content
  • Additional responsibilities as assigned.

Who You Are

  • You have a degree in a technical subject (STEM) or equivalent work experience preferably in a partner/post-sales services or consultant role
  • Experience collaborating with internal or external clients to translate business requirements into technical requirements
  • You are knowledgeable of and experienced with networking fundamentals
  • You have the ability to work both independently and as part of a team with little supervision and guidance.
  • Strong oral, written, and presentation skills

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.