Senior DevOps Engineer

Senior DevOps Engineer

Position: Full time

Location: Toronto, Ontario (Initially Remote)

About Us:

NTENT provides a Platform-as-a-Service (PaaS), allowing industry partners to customize, localize and integrate Voice Assistant and Search technologies directly into their business-to-consumer offerings. NTENT utilizes a machine learning algorithmic approach to comprehend massive amounts of information across the web. Through the company's proprietary search engine, ontology and knowledge graph, NTENT makes it easier to decipher meaning, surfacing the most relevant answers, results, content and ads, via conversational interfaces or text.

We are a unique group of brilliant minds intent on discovering, learning and building. We work in a vibrant atmosphere, with an emphasis on personal and professional development. This is an opportunity to tackle complex problems usually reserved for a handful of large companies in the search industry.

About the Opportunity:

We are a dynamic company looking for our next great hire to join our team in Toronto, Ontario

We are looking for a talented Senior DevOps Engineer to join our team to deliver world class search technologies to mobile devices. You will be working with a smart team of Engineers, QA Engineers, and Product Managers to lead and drive the release of all NTENT software, powering NTENT's powerful semantic search technology.

Responsibilities (including but not limited to):

• Participate in the design, architecture and implementation of systems, software, networks and services required to operate NTENT platform.
• Work in close collaboration with software development teams to build scalable and efficient services.
• Identify and remedy operational inefficiencies through automation.
• Troubleshoot and assist with deployment related issues and incident response on live systems.
• Remain at the forefront of latest Build/Release tooling technologies and systems to manage software releases into production.
• Lead development of solutions to complex operational and reliability challenges and proactive detection of system failures and scalability issues in production.

Skills and Qualifications:

• 3+ years working in System Engineering, DevOps, Site Reliability Engineering, or similar capacity preferably managing SaaS environments.
• 3+ years of experience working with Linux systems, familiar with Linux fundamentals including network protocols. (Windows experience is a plus)
• Experience with programming and/or scripting languages (Python, Ruby, Bash, Go, Java, PowerShell)
• Experience with container technologies Docker, Kubernetes required
• Experience with Hadoop strongly desired
• Systems configuration management experience with automation tools such as Puppet, Chef, Ansible, and Terraform (Puppet and Terraform preferred).
• Experience building automation tools and managing Continuous Integration (CI) pipelines (Gitlab, Jenkins, TeamCity).
• Experience with Monitoring, Metrics and Central logging tools (ELK, Prometheus, InfluxDB, Grafana, etc.)
• Understanding of source control systems (Git, HG).
• Demonstrated ability to deliver results on time and with high quality.
• Strong communication skill and ability to work effectively across multiple business and technical teams.

The ideal candidate will be self-motivated, possess excellent communication skills (both oral and written) and be able to work independently. A keen interest in various aspects of language processing is essential in our multi-disciplinary team.

We offer a full comprehensive benefits package including medical, dental and vision. Employees receive a generous time off (PTO) plan and 13 holidays per year. We also offer 401(k) benefits, long term disability benefits and life insurance.