Director, Community Programs and Integrated Care

Job Category: LeadershipHospital Location: Newmarket ONJob Type: Permanent, Full timeNumber of Positions: 1Minimum - Maximum Hourly Rate: $ $98.43

Why Join Our Team?

• A best-in-class workplace environment that prioritizes a culture of belonging and wellness.

• Progressive health and dental benefit plans.

• HOOPP pension plan with employer and employee premium sharing.

• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve

We are excited to announce an opening for the Director of Community Programs and Integrated Care

Reporting to the Executive Vice President, Chief Operating Officer and Regional Vice President Cancer Services (Central) the successful applicant will play a pivotal role in shaping and executing our integrated care strategies, lead initiatives that transform care closer to home and empower Southlake to take a proactive role in community and home health care. This work will directly impact the lives of individuals in our community, ensuring that everyone has access to the care they need.

As a key member of our leadership team, you will foster inter-professional collaboration across the continuum of care, ensuring excellence in patient outcomes, service delivery, and staff engagement. You will play a key role in driving the execution of Southlake's new Strategy for the Decade Ahead, designed to evolve our organization into a Distributed Health Network.

What You Will Be Doing:

• Serve as a role model, exemplifying Southlake's values and professional competencies.
• Collaborate with ELT, Directors, Managers, Physician Leaders, Clinical Chiefs, Division Heads and team members to develop and implement the program's vision in alignment with Southlake's overall strategy.
• Provide strategic leadership and operational oversight for key programming areas, (, Plus, BlueDoor Inreach, two AHF units, Nurse Led Outreach Team, Hospice Palliative Care Team, Extensivist Clinic) while championing the growth and development of new projects that support the integration of care and the implementation of Southlake's Distributed Health Network strategy working in collaboration with the Vice President Academics and Community Health.
• Translate organizational priorities into clear program goals, ensuring they remain strategic, relevant, and actionable.
• Set priorities and allocate resources based on current and future program needs aligned with corporate objectives.
• Champion principles of continuous improvement, change management, systems thinking, project management, and evidence-based practices across all initiatives.
• Drive initiatives that enhance community engagement and improve healthcare accessibility.
• Recruit, support, and develop staff to ensure their competence and advancement in their fields of specialty.
• Implement effective communication strategies to keep staff informed and engaged in delivering high-quality patient care.
• Build and strengthen relationships with academic organizations to facilitate staff and student placements and mentorship programs.
• Lead the growth and advancement of strategic program areas through existing initiatives, effective implementation of new program development and fostering community partnerships.
• Establish and maintain robust frameworks for service quality, program accountability, and consistent delivery across multiple sites.
• Apply a proactive risk management mindset to oversee program areas and operations, regularly identifying, assessing, and mitigating potential risks to ensure program integrity, compliance, and organizational resilience.
• Collaborate closely with Southlake Director counterparts and program managers to foster cross-program collaboration, share best practices, optimize processes, and enhance organizational impact.
• Assist with the development of proposals to public and private funding organizations, based on emerging opportunities throughout each fiscal year.
• Pilot innovation in program design and delivery based on patient/population needs and labour market consideration, through new formats, partnerships, and service delivery models.
• Facilitate and strengthen referral pathways between Community Social Services (CS), and Ontario Health at home, Community and other programs to ensure seamless patient transitions and integrated support.
• Produce robust, detailed monthly, quarterly and annual reporting for funders and stakeholders
• Facilitate community consultations and integrate feedback into program development, ensuring services are relevant and responsive.
• Monitor current and future program directions and funding prospects to ensure programs remain responsive and well-positioned to new opportunities.
• Oversee program related leadership team, supporting problem solving, sound judgment, and the development of efficient, accountable processes.
• Develop annual targets for the department and direct reports, ensuring alignment with organizational objectives; regularly monitor progress, provide feedback, and adjust goals as needed to drive performance and achieve desired outcomes.
• Conduct regular performance reviews, coach and mentor team members, and build consensus and buy-in to foster engagement and growth.
• Participate in public forums, sector events, and community meetings to maintain and elevate Southlake's profile, foster dialogue, and advocate for positive change

What You Bring:

• Successful completion of a Baccalaureate degree preferably within a health-related discipline from an accredited educational institution and/ or a Master's degree in a health-related discipline preferred.
• Current registration and in good standing in a regulated health profession.
• Minimum of three (3) years of leadership experience preferably within the home and community care sector.
• Minimum of five (5) years of related experience, ideally managing large unionized interdisciplinary teams and leading complex system level change initiatives.
• Strong clinical operations experience, including in the development and implementation of new programs.
• A collaborative leadership style that builds trust and strong partnerships across disciplines with a strong focus on creating and sustaining a safe, inclusive, and respectful environment for all.
• Passion for advancing high-quality, patient-centered care while ensuring operational excellence.
• Dedication to supporting employee well-being and professional growth, recognizing that people are at the heart of exceptional care.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Accommodation & Diversity in the Workplace

At Southlake Health, we are committed to promoting employment equity, diversity, and inclusion in the workplace. Fostering equity, diversity, and inclusion in recruitment practices is a key aspect of our search process. The current posting is seeking candidates who identify with the following equity-seeking groups: women, racialized persons/persons of colour, Indigenous Peoples, persons with disabilities, and members of the 2SLGBTQ+ community. If you are of the aforementioned identities and feel comfortable making it known, you may choose to self-identify as a member of a designated group. Any information directly related to you is kept confidential and used safely to inform our recruitment process towards being an equal opportunity employer.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health

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