Technical Solutions Consultant

4 days ago

Buckland Global Trade Gaylord Rd St Thomas Ontario Canada Buckland Full time
Buckland is looking for a Business Analyst (Technical)
What you'll be doing
This position is responsible for acting as the trusted partner between teams across Operations + Corporate Groups and the Technology Services Division to translate business and system needs into practical, scalable technical solutions. The Business Analyst (Technical) will focus on understanding internal business processes and transforming them into optimized, reliable, and sustainable systems that drive organizational performance.
 
What we can offer you

Competitive salary benefits package, and matching retirement plan.
Compensation range: $70,000–110,000 annually (subject to experience)]
A friendly, collaborative work environment.
Opportunities for professional development & ongoing learning.
A chance to be part of a growing organization.
Remote work arrangement available for applicants who are not local to a Buckland office.

You will be responsible for

Collaborate with internal teams to map workflows and identify automation opportunities
Conduct end-to-end reviews to ensure solutions meet operational and reporting needs
Translate business challenges into actionable technical requirements.
Develop and document system or process improvement requirements
Recommend and implement tools that enhance data accuracy and usability
Support testing, rollout, and validation of new internal solutions
Partner with IT and Development to align delivery with operational needs
Drive clean, accurate, and well-structured data across all systems
Automate data flows and reduce manual effort through analytics collaboration
Create documentation, SOPs, and dashboards to support adoption and scalability
Champion continuous improvement through feedback, best practices, and iteration
Support change management by helping teams adopt and adapt to new workflows confidently

What we need from you

University Degree or Diploma in Business Systems/Information Technology/ Business Analysis or similar discipline or relevant education in Business and Technology
1-3 years of experience in technical roles, customer service or support, preferably in logistics, brokerage, or SaaS environments
Solid understanding of EDI systems, client portal, brokerage or other regulatory applications, data integrations, and reporting solutions
Good written and verbal communication skills (bilingual in Spanish or French is an asset)
Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook
Demonstrate your meticulous attention to detail by ensuring accuracy and decision making
Driven by results working in a fast-paced environment. 
Maintain a well-organized calendar to balance meetings, tasks, and future initiatives
Must be legally eligible to work for the Company at all times.
Valid Passport ability to occasionally travel if required to other offices locations in CAD/USA/MEX.

 

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