Commercial Garage Door Inside Sales Representative

1 week ago

Langley BC VM E, Canada Precision Garage Door Service of Vancouver Full time

About the Role

We are looking for a motivated and detail-oriented Commercial Garage Door Inside Sales Representative to join our dynamic team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering exceptional customer service. You will play a critical role in helping our customers get the right solutions while supporting the profitability and efficiency of our projects.

Key Responsibilities

  • Generate accurate estimates based on technician recommendations and customer requirements.
  • Source competitive pricing from vendors to ensure the best materials and solutions for each job.
  • Follow up on sent estimates using a strategic 3-point contact approach to maximize conversions.
  • Maintain strong relationships with customers and ensure a high level of satisfaction.
  • Review job costs to confirm profitability and highlight opportunities for cost optimization.
  • Collaborate across departments to ensure smooth communication and project execution.
  • Use service and sales software platforms to manage quotes, orders, and customer data efficiently.
  • Oversee purchasing: verify measurements, confirm correct product selection, and follow up with vendors on material delivery timelines.

Qualifications

  • Previous experience working with vendors and customers in a sales or service environment.
  • Knowledge of commercial garage door systems is preferred.
  • Strong communication, negotiation, and organizational skills.
  • Ability to analyze job costs and maintain profit margins.
  • Proficiency with service/sales software platforms.
  • Detail-oriented, proactive, and committed to accuracy and customer satisfaction.

What We Offer

  • Competitive salary with performance-based incentives.
  • Comprehensive benefits package.
  • Opportunities for professional growth and development.
  • Supportive, collaborative, and team-oriented work environment.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Work Location: In person

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