Retail Sales Associate/Key Holder

4 days ago

Etobicoke ON, Canada Harmony Jewelry & Co Full time

Now Hiring: Permanent Jewelry Welder & Customer Service Sales Associate (Part-Time to Full-Time) – Sherway Gardens

Company: Harmony Jewelry & Co.

Location: Sherway Gardens, Etobicoke, ON

Position Type: High Part-Time hours/wk, 3-4 days a week)

Wage: $18/hour + commission opportunities

At Harmony Jewelry & Co., we believe jewelry should mark a moment — and shopping should feel like one, too. As a family-run business, we create warm, welcoming spaces where kindness and connection are part of every experience. At our newest location in Sherway Gardens we are looking for someone special to join our team as a Customer Service Associate with the opportunity to become our next Permanent Jewelry Welder.

This is a hands-on, customer-centered role for someone who loves working closely with people and takes pride in creating memorable, meaningful experiences — including welding custom permanent jewelry pieces for our clients. If you're passionate about people and creating a welcoming experience we'd love to meet you. Welding experience is preferred but not required, we are happy to train the right candidate

Who You Are:

  • You bring positive energy and calm focus to customer interactions
  • You're excited to create meaningful one-on-one moments with customers through permanent jewelry experiences
  • You're reliable, eager to learn new skills, and thrive in a collaborative environment
  • You have weekend availability (this is a must)
  • Previous welding experience is a bonus, but not required — we'll provide full training for the right person
  • Prior sales or customer service experience is preferred

What You'll Do:

  • Greet and welcome customers with warmth and intention
  • Perform permanent jewelry welds (after training) with care, focus, and precision
  • Build genuine connections and walk clients through the personalized welding process
  • Assist with general store operations, merchandising, and maintaining a beautiful, safe space.
  • Create personalized pieces by engraving, printing locket photos, charm stacking, etc. (training provided)
  • Educate customers on our products and help them find pieces that truly speak to them
  • Collaborate with the team to create an elevated and joyful shopping environment
  • Earn commission opportunities based on permanent jewelry sales

Perks of Being Part of the Harmony Team:

  • A workplace built on kindness, encouragement, and shared joy
  • Commission opportunities on permanent jewelry services
  • Training and certification provided for permanent jewelry welding
  • Potential to grow into a full-time role as our team expands
  • Opportunities for growth and learning in a supportive environment
  • Benefits plan available if transitioned into full-time status

If you're excited about creating meaningful moments and learning a hands-on, artistic skill in the world of jewelry, we'd love to welcome you.

Job Types: Full-time, Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

  • On-site parking
  • Store discount

Ability to commute/relocate:

  • Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • How soon would you be available to start the position?
  • Are you available to work consistently with higher hours throughout December and the holiday season?

Location:

  • Etobicoke, ON (preferred)

Work Location: In person

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