Client Solutions Associate

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  
Overview

As the Client Solutions Associate, you will provide administrative support to the Commercial Client Service and Commercial Fleet Auto Teams. Together you deliver tailored Insurance solutions, ensuring our clients are thoroughly protected against the effects of damage to commercial property and assets, loss of income due to unforeseen incidents or even damages to third parties. This role is a phenomenal entry point for anyone looking to build a career in the Insurance industry

How you'll make an impact

• You will be supporting a commercial brokering team, playing an essential role in business retention, and ultimately ensuring clients have a seamless new and renewal experience. 
• Role tasks will include processing renewals and endorsements, proposals, invoicing, and Certificates of Insurance.  You will also assist in crafting client presentations and further strengthening insurance partner relationships.
• You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems.
• You will be open to identifying areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.

What Makes You Successful

• Poise, professionalism, and an eye for detail are all critical skills for this role. Curiosity and a collaborative spirit will ensure a great fit for our culture.
• You will have a passion for acquiring new skills and tackling new challenges, seeking a role where you will not only learn the business of insurance but have an immediate impact.
• Being in a fast-paced, dynamic environment brings out the best in you. You are able to prioritize effectively which allows you to exceed client expectations every time
• Building relationships comes naturally to you, whether that's with clients or colleagues - people love working with you, and you with them.
• Highly tech-savvy, with an ability to learn new systems, tools and processes.

About you

• Secondary School Diploma required, College or University Degree strongly preferred.
• Level 1 BC Insurance license with ICBC experience, given priority
• A year of professional work experience is required. Experience in an Insurance Brokerage or Customer Facing Environment preferred.
• Knowledge of EPIC broker management system is considered an asset but not required.
• An interest in pursuing technical Insurance Designations highly preferred (i.e. CAIB, CIP, CRM).

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Click Here to review our Canada Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Artificial intelligence (AI) is not used to screen, assess or select applications for a position within Gallagher. Gallagher's AI tool is used to assist in collecting information from the candidate, ask screening questions, and schedule interviews. However, the AI tool does not make any decisions with respect to any of the information, other than identifying candidates who may meet certain pre-determined qualifications.

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