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Account Manager

2 weeks ago

Toronto, Ontario, Canada TransPerfect Full time

Account Manager- Financial Services

Do you want to work for the global leader in language services and technology? Are you interested in helping financial institutions improve how they communicate with multilingual clients, expand into new markets, and scale their operations efficiently and compliantly? Then TransPerfect Financial Services is for you

TransPerfect Financial Services supports leading banks, insurers, wealth managers, and fintechs across North America with solutions that span multilingual content creation, localization technology, multicultural marketing, video production, and customer experience services. Our clients rely on us to help them better engage diverse audiences, reduce risk, meet regulatory requirements, and improve operational performance.

TransPerfect provides a comprehensive suite of services and technology—ranging from interpretation and document translation to multicultural marketing, AI/MT workflows, SEO, and multilingual customer support. All our client partnerships are backed by industry-leading technology and a consultative approach designed to drive business outcomes.

What's in it for you?

You'll join a high-growth team where innovation, collaboration, and curiosity are rewarded. We offer a clearly defined path for advancement, hands-on training in our services and technology platforms, and direct exposure to some of the most prominent names in financial services.

Position Summary:

The Account Manager role is an entry-level sales position with additional marketing responsibilities. You will manage a portfolio of existing accounts, drive growth through upselling and relationship building, and prospect new business opportunities within the Canadian market. In addition, you will work closely with the marketing team to create compelling client case studies and marketing materials that support our initiatives focused on the newcomer segment in Canada.

Key Responsibilities:

  • Expand business with existing clients by identifying new opportunities and introducing additional services across TransPerfect's portfolio
  • Present our solutions in a consultative manner, focused on solving business challenges for financial services clients
  • Collaborate with the marketing team to develop compelling client case studies, blog posts, and marketing materials for TransPerfect Financial Services Canada
  • Educate clients on our capabilities, including our localization technology, AI-powered tools, multicultural marketing, and digital engagement solutions
  • Negotiate project rates and timelines with prospective and current clients
  • Coordinate with internal production teams to ensure timely, high-quality delivery
  • Stay informed on trends in banking, insurance, fintech, and multilingual customer experience

What We're Looking For:

  • Strong verbal and written communication skills
  • A Bachelor's degree or equivalent
  • A passion for relationship-building, marketing, and consultative sales
  • A proactive, entrepreneurial mindset with strong organizational skills
  • A genuine interest in financial services, technology, and customer experience
  • Ability to adapt quickly, manage multiple priorities, and work well under pressure

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.