Medical Policy Writer

THE BEST CARE STARTS WITH THE BEST PEOPLE

ARE YOU ONE OF THEM?

We're partners. Partners with each other and partners with our patients. Helping people feel safe, comfortable, trusted, and confident. Guided by a sense of compassion, generosity, and protectiveness, we focus on empowering others with the knowledge they need to be the very best version of themselves.

Headquartered in Calgary, Alberta, Mayfair Diagnostics has been helping people find clarity for their health for over 100 years. At our clinics in Calgary and area and Saskatchewan, our team of radiologists, technologists, and support staff work in a truly integrated way to provide exceptional experiences for our patients. Joining our team is more than a job. It's an investment in your future, a plan for success.

Position Title: Medical Policy Writer

Status: Temporary Full -Time (12 month contract, potential to become permanent)

Hours: 8 am - 4 pm, Monday to Friday

Position Purpose

The Infrastructure team supports the overall vision, mission, and values of Mayfair. Our mission is to improve people's lives, one focused image and one caring, compassionate human touch at a time. Our vision is a world in which every person has clarity about their health. These are achieved through our values of excellence, curiosity, passion, collaboration, and service.

To accomplish this, we must provide and monitor state-of-the-art technology and facilities. The Infrastructure team is responsible for the upkeep and accreditation of Mayfair's diagnostic imaging equipment and facilities. The team also oversees and monitors all technical aspects of our clinical staff's performance subsequent to image and/or exam quality.

The Infrastructure Specialist will have some technical clinical background in order to work alongside the modality coordinators to monitor and assess image quality and technologist competence. This is relevant to assisting with the correction of clinical deficiencies pertaining to each modality, as well as working closely with equipment vendors, managers, and modality coordinators to facilitate all aspects of equipment service, new equipment installations, and facility renovations.

Reporting

The Infrastructure Specialist reports directly to the Director, Infrastructure.

Responsibilities

Policy Development and Stewardship

• Lead the development, drafting, revision, formatting, and cataloging of all policy, procedure, and guideline documents across clinical modalities and multiple departments such as IT, HR, Marketing, Operations, etc.
• Maintain comprehensive understanding of Mayfair's policy framework and how policies interact with the patient care environment.
• Oversee policy templates, naming conventions, and version control processes.

Collaboration with Experts

• Partner with modality coordinators, infrastructure, and operational leaders to ensure content accuracy, clarity, and alignment with clinical practice and regulatory standards.
• Coordinate SME input and integrate feedback into finalized documents, ensuring Infrastructure approval prior to publication.

Regulatory Alignment and Research

• Monitor CPSA, CPSS, CAR, OHS, and other regulatory standards to ensure policy alignment.
• Identify required updates or new policies resulting from changes in standards or legislation.

Document Control and Quality Assurance

• Ensure adherence to the Policy Development Framework, internal style guides, and documentation standards.
• Edit and proofread for clarity, consistency, and technical accuracy.

Communication and Knowledge Transfer

• Produce summaries and cross-departmental communications outlining policy updates.
• Participate in Infrastructure meetings to review upcoming policy changes and ensure compliance alignment prior to release.

Workflow and Prioritization

• Manage multiple writing projects with competing priorities and timelines.
• Maintain tracking tools or dashboards that document policy progress, review dates, and SME ownership.

Qualifications

• Bachelor's degree in a health-related field, communications, or technical writing.
• Medical terminology training required.
• Active registration with an Alberta or Saskatchewan regulatory college (e.g., Sonography Canada, CAMRT, ACMDTT) considered a strong asset and mandatory if maintaining a modality designation.
• Minimum 2 years of relevant experience in policy writing, quality documentation, or a clinical/regulatory environment.
• Prior diagnostic imaging or experience in a medical background strongly preferred.
• Demonstrated ability to translate technical or clinical content into structured, compliant documentation.
• Familiarity with CPSA and/or CPSS accreditation standards and Alberta Health and/or Saskatchewan Health regulations considered a significant asset.
• High proficiency in Microsoft Word, SharePoint and document control systems
• Capable of managing structured document libraries and revision tracking
• Exceptional written and verbal communications skills with meticulous attention to detail
• Proven ability to collaborate effectively with clinical and administrative teams
• Strong organizational and time management skills with the ability to work independently

Working Environment

Infrastructure is a dynamic team made up of people from diverse backgrounds, this diversity provides unlimited opportunities to learn from other people's perspectives and abilities.

• The Infrastructure team all work within one large office, requiring the ability to work in close proximity to others.
• Requires use of the phone, computer, and sitting for extended periods of time.
• Normal movements of twisting, bending, reaching, and using hands and arms in completing paperwork and administrative tasks.
• Ability to demonstrate an awareness and understanding of ergonomics.
• Must be prepared to work flexible hours as required to complete the scope of their duties.

Mayfair Diagnostics is an equal opportunity employer and values a diverse workforce that is representative of the communities we serve. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and won't be used in the selection process.

Mayfair collects, uses, and discloses your personal information in accordance with the provisions set out in Alberta's Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA). These provisions may include but are not limited to:

• Confirm certifications and qualifications
• Perform reference checks
• Contacting candidates to schedule zoom, telephone, and in-person interviews
• On successful employment, transfer of relevant information provided to create an employee record in Dayforce, our Human Resources Information System
• Upon hire, submit background screening through a third-party provider, Sterling Talent Solutions.

If you have any questions regarding Mayfair's policy on collection, use, or disclosure of personal information, please contact Human Resources at If you have any questions regarding Mayfair's Privacy Policy, please contact Mayfair's Privacy Officer