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Resident Manager

2 weeks ago

Calgary, Alberta, Canada Mainstreet Equity Corp Full time

Resident Manager

Type: Full-time, Permanent, Live on site

Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus

Other Benefits & Allowances:

  • 50% Rent Discount
  • Company Paid Dental, Health, Vision and wellness benefits (including family)
  • Group Benefits- AD&D, Short- & Long-Term Disabilities, Life insurance (including family)
  • Car Allowance
  • Opportunity for Advancement

The Company
 Mainstreet Equity Corporation is a distinguished real estate company that is publicly traded on Toronto Stock Exchange (TSX). Its business focus is on acquisition & upgrading of residential properties and managing its own portfolio of over 18,000 residential apartments in four provinces across Canada.

Position Summary
 We are hiring Live-In Resident Managers who will be responsible for the management of daily operations and administration of assigned location(s).

Business Development, Marketing & Customer Service:

  • Generates new business, set up appointments and conduct unit showings with prospective tenants.
  • Negotiate or approve rental or lease of various properties in a portfolio on behalf of the company and ensure that terms of lease agreement are met.
  • Answer current and/or prospective tenant inquiries.
  • Ensure that residents' issues and service requests are addressed within 24 hours.
  • Meet and interact with tenants in a friendly and professional manner.

Property Repair & Maintenance:

  • Coordinate with regional manager and maintenance staff to implement effective capital improvement plans.
  • Co-ordinate and monitor progress of repairs, maintenance and renovations carried out on buildings.
  • Manage tenant maintenance requests including proper follow up to ensure satisfaction and timely completion. 
  • Ensure upkeep and regular maintenance of firefighting and security equipment and systems.
  • Inspection of buildings and vacant suites to report on any deficiencies and maintenance requests.

Upkeep & Area Maintenance:

  • Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping etc.
  • Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses etc.
  • Schedule all cleaning and repair of turnover suites.
  • Ensure handling and disposal of garbage and recycling bins.
  • Ensure general maintenance of underground garage and parking levels, service rooms, foyers, patios and rooftops.
  • Ensure watering of gardens and lawns.
  • Ensure vacuuming, sweeping and mopping of carpeted or tiled common areas.
  • Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms etc).
  • Ensure dusting and cleaning of garbage chutes, garbage rooms, walls floors and recycling rooms.

Administrative Duties:

  • Ensure timely collection and deposits of rental payments and administer damage deposits.
  • Utilize Yardi system to record transactions and run various operational reports.
  • Receive supplies and sending paperwork to the head office.
  • Assist and support other Resident Managers as required. 

Other Duties

  • Attend training and meeting with head office work with utility companies, phone companies and contractors for entering the properties for their work.
  • Supervise staff, service providers and contractors to oversee the quality of work performed.
  • Perform other duties as assigned by the senior management. 

Qualifications

  • Experience in property management/sales/hospitality management
  • Prior residential property management experience will be an asset
  • Should have knowledge of Microsoft Office Suite and Outlook
  • Must possess a valid driver's license and a reliable vehicle
  • Must successfully complete a security clearance
  • Flexibility to work 10 am to 7 pm, 5 days a week, may include weekends
  • Must be available to work on the first and last day of every month
  • Must be available to live on-site

How to Apply

Submit your resume online. Visit our website for more information