Electronic Data Interchange

This role is accountable for:

• Responsible for configuring and maintaining PepsiCo customer Electronic Data Interchange (EDI) profiles.
• Conduct data analysis to identify trends and drive process improvements.
• Partner with customers, IT, national account teams, and field sales to optimize systems and processes, resolve recurring issues, and promote best practices.
• Provide project support and contribute to cross-functional initiatives as needed.

What you can expect from us:

• Competitive compensation and comprehensive benefits designed to fit your unique needs
• A dynamic and inclusive culture that promotes you to bring your whole-self to work
• Inspiring positive change for people and the planet with sustainability goals
• A supportive team that will encourage your professional growth and development

Project Management & Implementation

• Coordinate EDI on Project Management & Implementation boarding and billing requirements with customers and internal teams.
• Analyze and advise PepsiCo customers and Sales/Finance on EDI specifications and billing requirements.
• Communicate regularly with peers, managers, third parties, and stakeholders to establish new EDI billing processes (standard and custom).
• Escalate obstacles and recommend alternative solutions.
• Partner with PepsiCo IT to design customer-specific solutions and ensure timely implementation and testing.
• Provide consultation, make decisions, and execute actions throughout the project lifecycle.

Production Support

• Remediate EDI exceptions and identify root causes across trading partners.
• Monitor EDI billing to ensure compliance with transmission protocols and timely payment.
• Address billing changes due to customer requirements or platform updates.
• Investigate root causes of EDI exceptions, including:
  • Master Data issues (vendor/store numbers, file layouts).
  • Connectivity and file processing errors.
  • Partial file acceptance and retransmission needs.
• Liaise with IT for architecture changes and execute retransmissions upon customer confirmation.

EDI Billing Corrections

• Troubleshoot and resolve EDI billing issues; retransmit corrected files for processing.
• Edit or remove invoice line items causing rejections, including:
  • SKU additions, pricing corrections, authorized products, duplicate invoices, PO corrections.
• Manage large-scale invoice corrections to ensure successful customer uploads.

Third-Party Tool Support

• Maintain system functionality, controls, and reconciliation with legacy systems.
• Participate in UAT and system testing for patches and upgrades on vendor-hosted platforms.

Reporting & Metrics

• Provide senior managers with EDI performance metrics:
  • Types and frequency of rejections.
  • Customer-specific trends.
• Ensure CFRs have visibility into EDI issues for strategic accounts.
• Maintain centralized storage of all EDI reporting for team access.

• 5 years of experience in Electronic Data Interchange (EDI)
• Exceptional written and verbal communication skills, with the ability to clearly convey complex information.
• Intermediate Excel proficiency and strong analytical capabilities.
• Proactive in resolving issues, with a focus on continuous improvement.
• High sense of urgency and a strong drive to deliver results.
• Strategic thinker with proven problem-solving and decision-making skills.
• Solid basic accounting knowledge and experience (invoices, debit and credit, pricing, etc.)
• Familiarity with SAP or similar ERP tool
• Experience leading and supporting initiatives.
• Collaborative team player, effective in cross-functional environments.

Why work at PepsiCo?

At PepsiCo, you're invited to be a part of a global team of innovators who make, move, and sell these products—which are enjoyed by more than 1 billion people a day. A career at PepsiCo means working in a culture where everyone's welcome. Here, you can dare to be yourself. No matter who you are or where you're from, you can influence the people around you and the world at large. By showing up, you'll have the opportunity to learn, develop and grow your skills for the future. Our supportive teams can fuel your professional goals to make a global impact on people and the planet. Join us. Dare for Better.