Delivery - Consultant

 
Consultant -UKG PRO WFM Advanced Scheduling, North America
The Consultant is a key contributor in projects involving helping clients implement and customize their workforce management technology and strategy. Consultants participate in a wide range of activities and project phases including Workforce Management (WFM) implementation, vendor selection, support, and change management and training. 
This is a remote position based in Canada or the United States. 
Axsium Employee Perks: 

Benefits package
Fitness Reimbursement
First time office set up credit
Tuition support
Flexible working arrangements
Team support and mentorship
Casual but professional environment 

Duties and Responsibilities
project delivery

Collaborate with the project team and client
Provide developing domain expertise to execute all phases of a project
Gather business requirements, and assist with functional or technical system design
Configure WFM vendor product, develop integration components, execute testing, support deployment, and provide production support
Use Axsium tools, systems, and methodology effectively on projects assigned
Assist with client-facing presentation
Ensure timely and quality delivery of assigned tasks
Develop an understand Axsium products (e.g., Opus, Studia, Planara, and change Management); and be able to identify associated client opportunities 

Client Interaction

Present and always conduct yourself in a professional manner, whether onsite with client or interacting remotely through phone, email, and other online platforms
Demonstrate the ability to navigate difficult situations in a calm and structured way and seek help if required
Understand, adapt, and act respectfully within the client's organization and culture
Support discussions and workshops with the client
Gain familiarity with Axsium service offerings and WFM vendor landscape, and raise opportunities for additional work to the Axsium project leader

Internal Culture and Administration

Timely and accurate submission of timecards and expense reports
Proactively provide notification of availability and adhere to project assignment hours
Comply with Axsium data security policies and Human Resources policies
Communicate clearly, effectively, and in a timely manner with peers, leadership, and all others at Axsium
Effectively use bench time for Axsium's improvement and for personal development
Act as an ambassador for Axsium culture in personal presentation, commitment, and integrity
Take personal ownership and accountability for individual ability to positively impact Axsium's company success
Obtain and measurably demonstrate increasing knowledge in WFM processes and systems, through training and experience
Collaborate within Axsium with peers through ASK and other knowledge sharing forums

Requirements

2+ years of consulting experience in the Workforce Management field with UKG PRO WFM
UKG PRO WFM Advanced Scheduling experience is required and ideally Forecasting
2+ years of experience working with workforce management technologies including but not limited to labour forecasting, schedule optimization, time keeping, budgeting and task management
Excellent written and verbal communication and presentation skills
Good analytical and problem-solving skills with ability to identify gaps and propose alternative solutions
Ability to sell one's ideas through discussion and presentation
Works well as part of a remote team or on their own with minimal supervision
Deadline driven, confident, open to taking initiative, ability to multitask
Experience working with Workforce Management Software vendors 
Attention to detail skills
University or college degree ideally in business, computer science, information systems, or industrial engineering
Domestic and International travel required

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