retail store supervisor

5 days ago

Grand Manan NB, Canada Island Home Hardware Full time $40,000 - $80,000 per year
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 44 hours per week
  • Education: Bachelor's degree
  • Experience: 7 months to less than 1 year
  • or equivalent experience
  • Work setting
  • Rural area
  • Remote location
  • Retail business
  • Furniture store
  • Electronic products store
  • Hardware store
  • Tasks
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Implement price and credits policies
  • Develop and implement marketing strategies
  • Determine merchandise and services to be sold
  • Determine staffing requirements
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Locate, select and procure merchandise for resale
  • Plan budgets and monitor revenues and expenses
  • Recruit, hire and supervise staff and/or volunteers
  • Plan, organize, direct, control and evaluate daily operations
  • Supervision
  • 16-20 people
  • Retail salespersons and sales clerks
  • Staff in various areas of responsibility
  • Computer and technology knowledge
  • MS Outlook
  • Word processing software
  • Electronic scheduler
  • Inventory control software
  • Point of sale system
  • Electronic mail
  • Security and safety
  • Criminal record check
  • Driver's validity licence check
  • Transportation/travel information
  • Own transportation
  • Valid driver's licence
  • Public transportation is not available
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Handling heavy loads
  • Attention to detail
  • Combination of sitting, standing, walking
  • Walking
  • Ability to distinguish between colours
  • Sitting
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Excellent written communication
  • Initiative
  • Judgement
  • Ability to multitask
  • Interpersonal awareness
  • Adaptability
  • Collaborative
  • Analytical
  • Creativity
  • Efficiency
  • Energetic
  • Goal-oriented
  • Hardworking
  • Integrity
  • Outgoing
  • Positive attitude
  • Proactive
  • Quick learner
  • Time management
  • Screening questions
  • Are you authorized to work in Canada?
  • Are you currently a student?
  • Are you willing to relocate for this position?
  • Do you have experience working in this field?
  • Do you have the above-indicated required certifications?
  • Do you live near the job location?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?
  • Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefits
  • Other benefits
  • Free parking available
  • Support for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
  • Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience
  • Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers
  • Support for mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
  • Supports for visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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