Clinical Director, Pharmacy Member Success

2 weeks ago

Calgary, Alberta, Canada HealthPRO Canada Full time

Job description:

Title

Clinical Director, Pharmacy Member Success For Western Provinces

Reports To

Senior Clinical Director, Pharmacy

Summary

The Clinical Director, Pharmacy Member Success is responsible for providing a high level of professional support to HealthPRO Canada members in BC and AB, promoting the value of HealthPRO Canada services and monitoring successful implementation of contracts. In supporting members, the Clinical Director will provide information to the Contracting Team regarding requests and needs of members in order to ensure that pharmacy contracts are relevant to the current healthcare environment. The Clinical Director, Pharmacy Member Success is the member's first point of contact for any issues related to contracts.

Job Duties

  • Develop and maintain relationships with members by sharing professional knowledge and engendering trust.
  • Liaise with provincial contacts regarding all issues related to contracts.
  • Contribute to financial growth in Pharmacy Services by promoting member onboarding to new contracts, understanding new opportunities, and monitoring sales to ensure appropriate compliance with contracts.
  • Collaborate with other HealthPRO service areas to share best practices and look for opportunities for business growth.
  • Provide orientation and coordinate training of new staff at member sites to HealthPRO services and website.
  • Support members with activities related to transition of each contract cycle.
  • Encourage cross functional communication/sharing of ideas/information with respect to process steps, contract strategies, market research, etc.
  • Support Pharmacy team in contracting activities to ensure member needs are met.
  • Escalate contract/supplier issues to Contracting Team.
  • Organize and promote Pharmacy Technician and Buyer's Forum.
  • Participate in sample evaluation process.
  • Support a Committee of the Pharmacy Advisory Council (e.g., Strategy Committee, Pediatric Expert Advisory Subcommittee, , etc.,) by coordinating meeting schedule, agenda generation and minutes with member Chair of the committee.
  • Remain current on industry shifts, occurrences, acquisitions/mergers, events, especially with respect to provincial pressures.

Requirements

  • Graduate of an accredited school, licensed as a Registered Pharmacist in Canada
  • Minimum 5 years of relevant hospital pharmacy leadership experience
  • Excellent understanding of hospital pharmacy operations and needs
  • High level understanding of all contracts from both a product and market perspective
  • Demonstrated leadership competency
  • Excellent interpersonal and negotiation skills

Core Competencies

  • Communication
  • Teamwork
  • Adaptability
  • Decision Making
  • Planning and Organizing
  • Problem Solving
  • Accountability
  • Leadership

  • Compounding Pharmacy Manager

    1 week ago

    Calgary, Alberta, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Compounding Pharmacy Manager to join our established team at Sandstone Pharmacies Glenmore Compounding in Calgary, AB.We provide full pharmacy team support, progressive pharmacy practice, and friendly staff.Patient Focused Care Responsibilities: Ability to lead, coach, and motivate staff.Possess entrepreneurial skills...

  • Compounding Pharmacy Manager

    2 weeks ago

    Calgary, Alberta, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacy is looking for a Compounding Pharmacy Manager to join our established team at Sandstone Pharmacies Glenmore Compounding in Calgary, AB. We provide full pharmacy team support, progressive pharmacy practice, and friendly staff. Patient Focused Care Responsibilities:  Ability to lead, coach, and motivate staff.Possess entrepreneurial...

  • Pharmacy Assistant

    2 days ago

    Calgary, Alberta, Canada Axis Pharmacy Clinic Full time

    Axis Pharmacy Clinic is located in the Marda Loop Area in Calgary. We are now accepting applications for a full time (5 days per week) pharmacy assistant position.This position plays an integral role in supporting our pharmacy clinic, which provides minor ailment consultations, prescriptions, compounding services, travel health services, immunizations, and a...

  • Infusion Clinic Coordinator

    2 days ago

    Calgary, Alberta, Canada Neighbourly Pharmacy Full time

    Neighbourly Pharmacyis looking for anInfusion Clinic Coordinatorto join our team atSandstones Pharmacies Glenmore LandinginCalgary, AB.Coordinating patient care between physician offices, pharmacies, and the infusion clinic using multiple software programs.ResponsibilitiesEnsure timely completion of patient work-up to optimize patient starts and therapy...

  • Pharmacy Case Manager

    1 week ago

    Calgary, Alberta, Canada Capsule Pharmacy Inc. Full time

    Are you passionate about improving patient outcomes and ensuring seamless access to care? Capsule Pharmacy, an innovative and community-focused pharmacy located in downtown Calgary, is looking for a Pharmacy Case Manager to join our growing team.At Capsule Pharmacy, we pride ourselves on delivering exceptional service, supporting patients through every step...

  • Pharmacy Case Manager

    1 week ago

    Calgary, Alberta, Canada S&R Pharmacy Inc. Full time

    Are you passionate about improving patient outcomes and ensuring seamless access to care? Capsule Pharmacy, an innovative and community-focused pharmacy located in downtown Calgary, is looking for a Pharmacy Case Manager to join our growing team.At Capsule Pharmacy, we pride ourselves on delivering exceptional service, supporting patients through every step...

  • Clinical Pharmacist

    3 days ago

    Calgary, Alberta, Canada Calgary Co-operative Association Full time

    DescriptionCalgary Co-op Pharmacies provide a highly professional environment, reflecting a deep commitment to the highest patient care standards. Our pharmacy program helps keep patients well-informed, comfortable, and healthy in the most efficient way possible. If you want to make the most of your education and training - and provide optimal patient care -...

  • Assistant Pharmacy Manager

    2 days ago

    Calgary, Alberta, Canada BioScript Solutions Full time

    Reporting to the Pharmacy Manager, the Assistant Pharmacy Manager supports the clinical practice directly with patients, overseeing the general workflow of the pharmacy (including managing team members), and occasionally business/relationship development in the specialty space.What we offer (and why you'll love it here):Epic Work-Life Balance: Our Pharmacy...

  • Medical Clinic Director

    2 days ago

    Calgary, Alberta, Canada Pine Creek Medical Clinic Full time

    Company DescriptionPine Creek Medical Clinic is a patient-centered healthcare provider located in the heart of Creekside, Calgary. We are dedicated to delivering high-quality, accessible, and compassionate care to individuals and families of all ages. Our clinic offers a wide range of outpatient services, from family medicine and women's health care to...

  • Pharmacy manager

    2 days ago

    Calgary, Alberta, Canada Remedy's Rx Full time

    we are hiring a pharmacy manager for our pharmacy in NWMust have valid license from alberta college of pharmacy & must be in good standingMUST be injection certifiEdPreferred APAPlus 20% of clinical services & performance allowanceJob Types: Full-time, PermanentPay: $65.00 per hourExperience:On kroll system: 1 year (preferred)Licence/Certification:Alberta...