Lead Community Connector

About Synaptic

Synaptic is a Calgary-based registered charity providing community-funded neurorehabilitation. We aim to remove barriers, physical, financial, and social, so people living with spinal cord injuries, brain injuries, Multiple Sclerosis, Parkinson's, and other neurological conditions can access cutting-edge care and community support.

We are more than a clinic, we are a community hub where clients, families, clinicians, and supporters can come together. We're powered by creativity, compassion, and collaboration, and we're looking for someone who's excited to grow their career while helping us grow our impact.

The Role

The Lead Community Connector helps Synaptic stay connected to the people who make our work possible, clients, families, donors, partners, and supporters.

This role is all about building relationships, supporting events and fundraising efforts, and helping the team share the incredible impact happening inside our clinic. You'll support the Executive Director and team on donor outreach, community engagement, and stewardship, while assisting with communications and events that help tell Synaptic's story.

This role is a great fit for someone early in their career who brings a growth mindset, is comfortable with communications or outreach, and has a genuine interest in advocacy and community impact. You're a natural connector who's eager to learn the inner workings of a purpose-driven organization and grow into a future leadership role.

What You'll Do

Community Engagement & Donor Support

· Build and maintain authentic connections with donors, partners, and supporters.

· Support outreach, stewardship, and donor recognition activities.

· Assist with coordinating community events and fundraising initiatives (e.g. Gala, Giving Tuesday, local collaborations).

· Manage meeting follow-ups, thank-you notes, and donor communications.

· Help track donor information and engagement in our CRM system.

Communications Support

· Work with the team to gather and share stories from clients and the community.

· Assist with social media posts, newsletters, and event promotions.

· Coordinate updates and photos for campaigns or community highlights.

· Support content creation and brand consistency in collaboration with Synaptic's communications team.

Event & Connection

· Help organize logistics and materials for fundraising and outreach events.

· Represent Synaptic at community & corporate functions and help build our local presence.

· Support committee meetings (Fund Development, Gala Planning, etc.) through scheduling, minutes, and follow-ups.

Who You Are

· A people person – approachable, compassionate, and comfortable starting conversations.

· Organized and proactive – you like keeping track of details, follow-ups, and plans.

· A team player who enjoys collaboration and lending a hand where needed.

· Curious and willing to learn about fundraising, nonprofit operations, and community partnerships.

· Comfortable with basic tech tools (email communications, Canva, Office Suite, social media).

· Excited about Synaptic's mission and passionate about helping others.

Bonus points if you have:

· Experience in events, community engagement, communications, or nonprofit fundraising.

· Basic understanding of donor and partner communications development and design tools (even if self-taught).

· Previous volunteer or work experience in the charity/nonprofit sector.

Why Join Synaptic?

· Be part of a close-knit, mission-driven team making real change in people's lives.

· Build meaningful skills in community engagement, donor relations, and nonprofit operations.

· Opportunities for mentorship and professional development.

· A collaborative, flexible, and values-driven workplace.

· Gain experience across fund development, marketing, and nonprofit leadership.

How to Apply

Send your resume and a short cover letter (tell us who you are, why you're excited about Synaptic, and share an example of something creative you've worked on—social media post, graphic, event, etc.) to

We encourage applicants from all backgrounds to apply. What matters most is your enthusiasm, creativity, and willingness to learn. This is a full-time 12 month contract, with the potential to extend.

Job Types: Full-time, Fixed term contract

Contract length: 12 months

Pay: $50,000.00-$65,000.00 per year

Work Location: In person