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Technical Support Intern

1 hour ago

Toronto, Ontario, Canada vGIS Inc. Full time

Company Description

vSite by vGIS Inc. is the Operational Control Platform for Subsurface Infrastructure Projects. The system simplifies, de-risks, and streamlines projects by providing real-time insights powered by AI, AR, and 3D documentation. vSite enables teams to view instant answers, stay on schedule with AI-powered automation, and collaborate seamlessly between owners, engineers, locators, and contractors.

Role Description

This is a contract role for a Technical Support Intern - Geomatics at vGIS Inc. The Technical Support Intern will be responsible for providing technical assistance and support related to geo data (GIS, BIM), assisting with the implementation and troubleshooting of vSite, and collaborating with the team to ensure customer satisfaction.

If you're passionate about geospatial technology, customer experience, and tech-driven innovation, we want to hear from you.

What You'll Be Doing:

  • Provide top-notch technical support to our customers, guiding them across a range of geospatial and technical topics
  • Collaborate with our team to troubleshoot and resolve customer issues
  • Get involved in side coding projects and explore applications of AI in geomatics

Qualifications

  • Geomatics skills and knowledge - recent graduates or graduating students are welcome
  • Enrollment in or completion of a Geomatics or related program
  • Excellent communication and interpersonal skills
  • Excellent written and verbal communication skills
    — you'll be comfortable leading calls and working with users of all technical backgrounds
  • Independent, able to work with minimal supervison or instructions
  • Solid knowledge of
    GIS
    , including spatial references and geographic systems
  • Familiarity with
    BIM concepts
    is a plus
  • Confident in running
    training/troubleshooting sessions
    for groups
  • Passion for
    organization
    , especially maintaining accurate product documentation
  • Interest in
    AI and development
    — coding experience is a huge plus
  • Enthusiasm for
    side projects in the geospatial field
    , especially those involving code

This role is ideal for someone who's eager to learn, grow, and kickstart their career in geospatial tech. Ready to jump in?