MHTS AMTU/PTT Technician and Customer Service Point of Issue

Overview

The MHTS AMTU/PTT Technicians and CSPI operate support the Aircraft Maintenance Trainer - Upper, Part Task Trainers and the Training Tool Room. The AMTU/PTT Technicians and CSPI Operator are also responsible for performing device scheduled and unscheduled maintenance and operating the Training tool room. The AMTU/PTT Technicians and CSPI Operator support training events in many roles to include supporting DND instructors, and issuing equipment, materials and tools to students. AMTU/PTT Technicians and CSPI Operator are responsible for performing First thru Third level scheduled and unscheduled maintenance actions to ensure MHTC device availability to satisfy approved training schedule.

Duties

• Communicate constraints and issues with assigned tasks in a timely manner
• Ensure customer satisfaction with contractor provided training support activities
• Utilize CMHP Integrated Information Environment (IIE) services and enabling systems as required to conduct Training Support System (TSS) work. Systems include the Learning Management System (LMS), Scheduling Resource Management (SRM) and Performance Measurement Management System (PMMS)
• Support MHTS Ops lead with inputs to new or revisions to Program Management Instructions (PMIs)
• Articulate and communicate applicable thoughts and ideas in classroom and practical training event environments
• Clearly articulate progress, problems, solutions, and other project/task related information as required
• Produce clear, concise, accurate and well-organized documentation as required
• Represent department and its position when and as appropriate
• Maintain effective relationships with appropriate levels of the 406 (M) OTS and 12 Wing organizations
• Understanding, and appropriate use, of Military customs and courtesies
• Adherence to designated dress code
• Adhere to all safety regulations within the MHP program to include any/all safety directives, best safety practices, and mandated safety procedures designed for the safe and effective conduct of training and personal safety of personnel and equipment
• Maintain the highest degree of professionalism and integrity
• Maintain a courteous and respectful attitude with DND and the other members of the larger MHTC team
• Devise workarounds ahead of time and work to avoid the need for such workarounds
• Make timely decisions, both independently and with others, after a thorough evaluation of all relevant factors

Operation

• Operation of the Training Flight Tool Room
• Interaction with DND scheduling personnel as required for schedule revision and development
• Performance of MHTS and MHTC Training Flight Tool room tool calibration program
• Support completion, submission and approval of the MHTS Acceptance Test Procedures
• Provide status of all aspects of MHTS Operations related schedule status, work and issues to MHTS Ops Lead as required facilitating program status update
• Support completion of Training Service MHTS Ops validation/verification activities
• Be proactive and participatory in circumstances requiring instructional decisions, especially significant program/project situations

Maintenance

• Maintenance of training environment "Virtual" aircraft and parts
• Compliance with MHTS maintenance programs which includes tool control, safety training, fluid testing, network security compliance
• Support training device modifications as required including review/revision of testing documentation development and conduct as appropriate
• Maintenance of the MHTS spares/inventory to ensure device availability
• Support MHTS Ops and Maintenance Lead as required on issues related to revision or maintenance of training device related configuration management data.
• Proficiency in Electrical and Electronics theory, Schematic reading, Hydraulic systems theory, Simulation technologies, Electrical safety, proper Electrostatic Discharge (ESD) practices

Qualifications

• At least 3 years of Military experience in a MOC 500 trade or equivalent.
• Knowledge and understanding of The Canadian Armed Forces Tool Control policies and standard operating procedures of an Aircraft Maintenance Organization would be an asset.
• Possess or be capable of attaining a NATO Secret security classification on hire.
• Proven ability in planning and problem solving.
• Demonstrate ability to work with others in a stressful environment.
• Possess a working knowledge of common office computer software applications.
• Thorough understanding and application of RCAF and Canadian Forces training doctrine, policies and practices or equivalent.

Job Type: Permanent

Pay: From $50,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person