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Automotive Financial Services Manager, Lally Auto Group
5 hours ago
Finance & Insurance Manager at Lally Auto Group in Tilbury Ontario
Job Description:
- Produce additional revenue for dealership by selling financial and insurance programs (e.g. extended warranties, financing and credit life, accident and health insurance plans, vehicle protection packages, accessories, Gas N Go, etc.) to new and used vehicle customers ensuring the customer and vehicle is properly protected.
- Manage all rate quotations, insurance fees and financing.
- Forward documents to obtain approval on financing to the appropriate source.
- Develop incentives for salespeople to sell insurance and financing in accordance with dealership policies.
- Educate salespeople in effective practices and procedures of selling department's products.
- Work with Sales Managers to maximize profits on every sale.
- Establish finance forecasting in combination with sales department forecasting to achieve desired percentage of penetration and income.
- Prepare appropriate delivery and submission paperwork for outside sources.
- Conduct history and lien checks on trade-in vehicles.
- Prepare monthly reports on financial & product penetration and share with Sales Managers & Dealer.
- Verify all documents for correct titles, taxes and lien information.
- Prepare, coordinate all licensing documentation.
- Handle and respond to post-delivery customer inquiries such as warranty and loan payouts.
- Attend all department meetings and play an active role.
- Follow all company and manufacturer policies, directives and procedures. Ensure all required documentation regarding purchase plans & incentive claiming are properly prepared & submitted.
- Submit all necessary documentation to various financial institutions for prompt payment and file processing.
- Full disclosure of all documentation with customer.
- Proper waivers completed and signed by each customer and filed in customer file.
- Commit to continuous improvement in department sales and processes, investing new products and streamlining paperwork process.