Scale Operator

2 weeks ago

Burlington, Ontario, Canada Waynco Sand & Gravel Full time $21,000 - $23,000 per year

Scale Operator / Dispatch Job Description

Reporting to the Logistics & Customer Support Manager, the candidate will be responsible for providing exceptional customer service to all customers and vendors. Dispatchers are required to work closely with the Sales, Quality Control & Site Production teams to ensure customer orders are fulfilled accurately and in a timely manner. We are looking for a candidate who can work well in a fast paced environment, pays close attention to details, and demonstrates high energy with an enthusiastic approach to learning.

Position Responsibilities:

  • Receive customer orders via phone, email & TEAMS.
  • Order entry into our operating system (APEX)
  • Tare and ticket vehicles; following Ministry Standards & Requirements
  • Monitoring of on-time deliveries & booking required trucks to deliver loads
  • Maintain radio communication with loader operators and quality assurance regarding material piles, location and "time in yard"
  • Retain ticket copies, daily delivery tracking & Moneris payment logs
  • Ensure safety requirements are followed (PPE) and violations are reported

Position Requirements

  • Prior Dispatch or customer service experience, preferably in the construction industry, is an asset but not required
  • Proficient with computer based technology including Microsoft Office, Google Maps and web based services
  • Basic knowledge of the aggregate process, market geography, and product applications as asset, but not required
  • Post-Secondary education or equivalent on-the-job related experience.

Position Dimensions:

  • Fosters team work and cooperation – Foster a sense of collaboration and work effectively across organization to achieve goals
  • Adapts and learns – work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing ones skills and capabilities
  • Maintain a professional demeanor with internal and external clients
  • Safety oriented
  • Analysis and Problem-Solving – Effectively examine events, issues and problems and generate optimal solutions in a timely manner
  • Strong interpersonal skills
  • Must be able to work in a high stressed, fast paced environment with the ability to multi-task
  • Excellent organization skills

Nelson Aggregate is committed to diversity, inclusion & accessibility for people with disabilities. We will work with applicants requesting accommodation at any stage of the recruitment process. If you require accommodation, please contact:

Christine Deshane - Nelson/Waynco Health & Safety Coordinator

or

Job Types: Full-time, Permanent

Pay: $21.00-$23.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Vision care

Work Location: In person

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