Current jobs related to Customer Success Manager - Montreal, Quebec - Everflow Technologies Inc.
-
Customer Success Manager
1 week ago
Montreal, Quebec, Canada Amilia Full timeAmilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations,Amilia SmartRecstreamlines operations, optimizes facility management, and simplifies program and membership management.Since 2009, Amilia has been on...
-
Customer Success Manager
1 week ago
Montreal, Quebec, Canada Amilia Full timeJob description Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management, and simplifies program and membership...
-
Customer Success Manager
4 days ago
Montreal, Quebec, Canada Xiphos Full timeXiphos Systems Corporation, founded in 1996, is a vibrant and energetic company in the heart of Montreal's Plateau area. For over 20 years, we have pushed the envelope of what is possible inNewSpaceand secured the trust of various space agencies and space companies around the world. The industry has adopted our design approach and, as a result, we have been...
-
Customer Success Manager
4 days ago
Montreal, Quebec, Canada AppDirect Full timePour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:Responsable de la réussite clientAbout AppDirectBecome a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a...
-
Customer Success Manager
4 days ago
Montreal, Quebec, Canada AppDirect Full timePour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:Responsable de la réussite client About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a...
-
Customer Success Manager
4 hours ago
Montreal, Quebec, Canada GeoComply Full timeAbout GeoComply We're GeoComply We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past...
-
_No-Margins.png?1732210498)
Customer Success Manager
1 week ago
Montreal, Quebec, Canada Poka EN Full timeAt Poka, we're transforming how frontline teams operate, learn, and solve problems.Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart...
-
Customer Success Team Manager
1 week ago
Montreal, Quebec, Canada Snatch UP Jobs Full timeWho we areWe are pioneering a new category in the real estate industry with the first-ever ArchitecturalAI platform. By automating and democratizing architectural capabilities, we empowerstakeholders - non-designers and designers alike - to plan, visualize, and optimize anyspace in minutes.This innovation eliminates delays, manual inefficiencies, and high...
-
Customer Success Manager 3
1 week ago
Montreal, Quebec, Canada Behavox Full timeAbout BehavoxBehavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our...
-
Enterprise Customer Success Manager
2 weeks ago
Montreal, Quebec, Canada Vention Full timeHeadquartered in Montreal and Berlin, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the factory floor. Our technology powers over 25,000 machines across 4,000 factories across 5 continents and we have the privilege to work with a significant proportion of Fortune 500...
Customer Success Manager
2 weeks ago
The Company
Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels.
Founded in 2016 by industry veterans, we are based in Oakland, Montreal and Amsterdam with a distributed team across the NAM and EMEA regions.
We're a bootstrapped company (over $27M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We're the go-to platform for brands, agencies, and networks, with 1,000+ customers including Mutual of Omaha, ClassPass, and Tapjoy.
We are accepting applications from candidates that reside in the following areas:- Florida: Tampa, Miami, or Orlando
- New York: NYC
- Canada: Montreal, QC
Customer Success Manager - Payments is responsible for full life cycle management of clients. This includes support and also onboarding and success. They are also expected to define and improve the processes to set the proper framework for scale. Part of this position is also to assist with our payment services component called Managed Payments.
What you'll do- Ability to be a front-line account manager from a relationship and technical perspective
- Develop expertise with new products and features and be able to evangelize them with clients
- Provide client feedback to internal teams
- Help onboard new clients including training
- Identify growth opportunities with customers, develop and implement solutions to achieve revenue expansion goals.
- Define and improve the current process
- Creating and maintaining the Everflow Pay helpdesk, webinars or any other documentation
- Assisting clients in setting up our Managed Payments services and executing on customer's payment cycles.
- Leveraging different payments solutions not limited to Everflow Pay, Tipalti, and Veem to collect funds into these wallets from clients and then send payments out to payees in a timely manner.
- Good product sense and a willingness to learn
- Experience with payment processing is a bonus
- Strong analytical background and a good grasp of internet technologies
- 3 years minimum of digital advertising experience
- Familiarity with project management and customer success tools
- Sales and/or Business Development experience is preferred, but not required
- BA/BS in a relevant field
- High proficiency in English
- Base Salary: $65,000 - $70,000
- Bonus Potential: 25% of Base Salary
Perks include:
- Employer Covered Medical, Dental and Vision Insurance
- Unlimited PTO
- 401(k) (No matching at this time)
- Paid parental leave for putting your family first
- Startup-like environment, without the constant rush to raise the next round of funding
- A very collaborative team and culture
- Education, gym, and equipment stipend
Join Our Exceptional Team
Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed.
Balance, Growth, and Connection
Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work.
Continuous Growth: Regular feedback and discussions about your career path keep you moving forward.
Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun.
We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you.
