Guest Services Associate

24 hours ago

Vaughan, Ontario, Canada Six Flags Entertainment Corporation Full time


Overview

$18.10 / hour

This is a vacant position. Candidates must be minimum 18 years of age and be available to work full-time, up to 40 hours a week in order to be considered for employment.

Joining our Canada's Wonderland team means you'll provide guests with exceptional service when they visit the park.

You'll also

  • Provide guests with information either over the phone, in person, or through email
  • Respond to guest inquiries and resolve issues/concerns promptly and effectively
  • Assist guests in planning a memorable and enjoyable visit to the park
  • Complete sales transactions including upgrades, redemptions and Group Sales
  • Use of various computerized information and sales systems
  • Collaborate with all departments to ensure each guest has the Best Day of the Year experience
  • Assist the Admissions supervisory team with the operation and closing procedures
  • Assist guests with the ride accommodations program and provide information regarding our RAP program
  • Assist with other duties as required

 Some of our amazing perks and benefits:

  • FREE Admission to Canada's Wonderland and other parks
  • Earn promotional tickets for friends & family
  • 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food
  • FREE and/or discounted admission to many Ontario attractions
  • Work with a diverse team in a fun environment.
  • Employee events with RIDES, GAMES, and FREE FOOD


Responsibilities

Canada's Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events We want YOU to join us in making people happy As a member of our team, you'll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories
  • Interact with different people of all ages and backgrounds
  • Gain skills, knowledge, and experience that will benefit in your future


Qualifications

  • You
  • Applicants that are minimum 18 years of age
  • Previous retail sales, customer service, and POS experience
  • Individuals that have strong guest service and communication skills
  • Strong problem solving and conflict resolution skills
  • Candidates that can work outdoors in varying weather conditions
  • Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays

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