Animal Care Attendant

Who We Are

The Thunder Bay & District Humane Society is a 100% not-for-profit established as a corporation in 1994. We do not receive any government funding and rely solely on donations, fundraising, and adoption income. We are dedicated to providing care and shelter to animals in need and advocate for the welfare of animals by building bridges of compassion between people and animals.

We are pleased to share that January 1st, 2026, the Thunder Bay & District Humane Society is joining forces with the Ontario SPCA and Humane Society to combine our organizations. This is a step to strengthen and grow the programs and community support services provided by the TBDHS to help animals and the families who love them.

Our Values

Our core values include having compassion for the people and animals we serve. Being transparent with the individuals we interact with every day and the team members we work with. Each day striving for excellence in relation to animal welfare. Collaborating with one another to ensure a team spirit in caring for the animals. We take accountability for our actions and the impact we are making in pet-related care. All our values add up to ensure the upmost care, comfort and compassion and to treat the animals and the communities we serve with respect and kindness.

• Compassion
• Transparency
• Excellence
• Collaboration
• Accountability

Why You Should Join Our Team?

• Be part of an energetic team environment with others who share your passion for animal wellbeing
• Competitive compensation package including medical, dental and vision benefits (For permanent full-time employees)
• Employee Family Assistance Program
• 3 weeks of vacation to start
• Predictable daytime hours
• Free onsite parking
• Discount on Ontario SPCA apparel, Paws & Give merchandise, Virtual pet care, and pet food too
• Opportunities for professional development

Your Community Impact

By joining the Ontario SPCA, you will have a great impact on both the animals and communities we serve. As an Animal Care Attendant, (ACA) working directly with the animals in need, you can be assured you will leave your shift having a sense of fulfilment at the end of each day. Making a difference in the lives of so many animals, you will provide them with care and comfort and compassion, while also providing a new family with their forever friend. By joining our team as an Animal Care Attendant, you are joining a team you can count on shares the same goals, passion, and love for animals that you do

Opportunity

Animal Care Attendant (ACA): We are seeking an experienced ACA with a love for spending time enriching the lives of the animals within our care. ACAs understand that ensuring a clean, stimulating, and healthy environment is paramount to quality of life for our furry residents. ACAs develop great relationships with our human friends too by supporting client service and administration for a seamless experience at every turn.

A Typical Day

• Performing care and enrichment for our animals including, feeding, exercising, playing and/or other engagement activities
• Ensuring a healthy environment through general housekeeping, disinfection protocols, laundry duties and kennel cleaning
• Supporting animal physical health by performing supervised vaccinations, seeking RVT advice and general bathing and grooming duties
• Maintaining client records, recording information, and notifying a supervisor of any potential health concerns
• Participates in the transfer of animals to vet clinic as required
• Immerse self in the culture and goals of the centre and organization by actively promoting the centre via social media channels and participation in a variety of fundraising initiatives

Setting up For Success

• Excellent communication skills
• Team player
• Ability to lift 18 kg (40lbs) and control 45 kg (100lbs)
• Valid G drivers license with the ability to provide a clear driver's abstract
• Open availability including weekdays, weekends, and holidays
• Previous clerical training an asset
• Customer service experience an asset
• Certificate or College Diploma in Animal Care or working towards, preferred

We Can't Wait to Meet You

• • Click Apply Now and upload your resume and cover letter.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging ("DEIB") and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provides accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us