Technical Business Analyst

2 weeks ago

Toronto, Ontario, Canada Resonaite Full time

Our client in the insurance space is seeking a contract based Technical Business Analyst. The role will focus on their Agile product development initiatives. This role blends BA responsibilities with hands-on technical analysis, Agile facilitation, and light Scrum Master duties.

The ideal candidate is comfortable working directly with developers, troubleshooting data issues, and translating business needs into well-structured user stories.

Location: some hybrid - Toronto

Duration: 6 months + 6 months extension

Responsibilities:

  • Elicit, analyze, and document business and technical requirements in an Agile environment
  • Write high-quality
    user stories, epics, and acceptance criteria
    for development teams
  • Act as a
    Scrum Master / Agile facilitator
    as needed (ceremonies, backlog refinement, sprint planning)
  • Partner closely with developers, QA, and product owners to clarify requirements and remove blockers
  • Perform
    technical troubleshooting and analysis
    , including:
  • Writing and executing
    SQL queries
    to validate data, investigate defects, and support root cause analysis
  • Analyzing system behaviour, data flows, and integration points
  • Support UAT planning, execution, and defect triage
  • Maintain documentation such as process flows, data mappings, and solution artifacts
  • Serve as a bridge between business stakeholders and technical teams

Requirements:

  • 8+ years of experience as a BSA/BA, with strong technical exposure
  • Proven experience working in Agile / Scrum teams
  • Hands-on experience writing detailed user stories and acceptance criteria
  • Experience acting as a Scrum Master or Agile lead (formal certification is a plus)
  • Strong SQL skills for querying and validating data
  • Solid understanding of application architectures, APIs, and system integrations
  • Ability to troubleshoot issues across business logic, data, and technology layers
  • Excellent communication and stakeholder management skills

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