Visual Merchandising Team Lead

6 days ago

Montreal, Quebec, Canada Kotn Full time $45,000 - $70,000 per year


We're Hiring Visual Merchandising Team Lead – Mile-End

If you have an eye for detail, a passion for storytelling through visuals, and love bringing a brand's identity to life, we want to hear from you

Responsibilities:

Visual Merchandising

  • Support in daily operations tasks including supporting with product operations as required and upholding visual and window merchandising standards
  • Maintain physical store cleanliness and organization to provide a safe and comfortable shopping environment
  • Work alongside Store Manager in sourcing local third-party vendors to supply in-store in order to maintain community relationships
  • Ensure optimum product level volume is being upheld on the floor by restocking and communicating with Store Manager when product levels are low

Operations

  • Perform managerial duties including closing, opening and standing in for Store Manager when needed
  • Lead clientele management by initiating customer follow-ups and collaborate with Store Manager to provide a better omni-channel customer experience
  • Take initiative with ideating new processes for sales and relationship-building opportunities
  • Support in overall store maintenance from performing cleaning, executing weekly tasks, and maintaining the floor day-to-day

Customer Experience & Service

  • Customer-facing everyday, provide best-in-class customer service experience to our customers, fielding questions and providing upbeat, customized experience
  • Take ownership of building and maintaining relationships with customers, neighbours, and our communities through building clientele and hosting brand propelling events/activations
  • Support and promote all streams of service provided by Kotn including but not limited to wholesale opportunities and omni-services from a retail level
  • Process cash operations with efficiency and accuracy by capturing customer opt-in to leverage for future marketing opportunities and to finalize the in-store experience loop
  • Resolving CEO's in a timely manner in line with Kotn customer experience guidelines

Additional Requirements:

  • Bilingual in French and English
  • 1-2 years experience in a leadership role at a mid-volume, customer-driven retail environment
  • 1-2 years experience in visual merchandising at a mid-volume retail environment
  • Previous experience in customer service is a must, ideally in a clientele based environment
  • A diverse set of interests and skills
  • Easily adaptable to an ever changing work environment
  • Ability to work weekends

  • Visual Merchandising Internship

    4 days ago

    Montreal, Quebec, Canada Psycho Bunny Full time $40,000 - $60,000 per year

    Hop Into Fashion: Visual Merchandising Internship - Ville St-Laurent (onsite)Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting), we're on a mission to redefine bold...

  • Director of visual merchandising and go-to-market

    2 weeks ago

    Montreal, Quebec, Canada Must Société Full time $60,000 - $120,000 per year

    Company DescriptionUnited by a shared passion for contemporary design and a desire to make it accessible to all, Must Société cultivates creative expression to design spaces that reflect your individuality and meet your needs. With brick-and-mortar locations in Quebec and Ontario, Must Société is dedicated to transforming your living spaces and inspiring...

  • Team lead RO

    1 week ago

    Montreal, Quebec, Canada un emploi de Team lead RO chez Vooban Full time $80,000 - $120,000 per year

    En tant que Team lead en recherche opérationnelle, tu vas gérer une équipe de 4-5 (peut-être plus dans le futur) experts en recherche opérationnelle dans leur quotidien multi-projets. Plus précisment, tu seras responsable de mobiliser ton équipe pour qu'ils livrent plusieurs projets en parallèle auprès de nos clients.Ton expérience passée en tant...

  • Team Lead

    1 week ago

    Montreal, Quebec, Canada Ubisoft Montréal Full time $80,000 - $120,000 per year

    Job DescriptionAs a 3D Environment Lead at Ubi MTL, you'll guide the creation of immersive and captivating worlds. As a true environment architect and visual storyteller, you'll play a vital role in shaping spaces that evoke unique atmospheres and elevate the player experience.Whether designing a level, creating a side mission, or enhancing an open world,...

  • Team Lead

    7 days ago

    Montreal, Quebec, Canada Ubisoft Full time $90,000 - $120,000 per year

    Job Description As a 3D Environment Lead at Ubi MTL, you'll guide the creation of immersive and captivating worlds. As a true environment architect and visual storyteller, you'll play a vital role in shaping spaces that evoke unique atmospheres and elevate the player experience.Whether designing a level, creating a side mission, or enhancing an open world,...

  • Team Lead

    6 days ago

    Montreal, Quebec, Canada Ubisoft Full time $80,000 - $128,000 per year

    Job Description As a 3D Environment Lead at Ubi MTL, you'll guide the creation of immersive and captivating worlds. As a true environment architect and visual storyteller, you'll play a vital role in shaping spaces that evoke unique atmospheres and elevate the player experience. Whether designing a level, creating a side mission, or enhancing an open...

  • Team Lead

    2 weeks ago

    Montreal, Quebec, Canada Ubisoft Full time $120,000 - $180,000 per year

    Job Description In this role at Ubi Montreal, you'll play a pivotal role in driving your team's vision and innovation for the visual effects of the project. You'll leverage your leadership, team management, and technical expertise to push the boundaries of VFX while working within the game's complex systems.What you'll doCollaborate closely with...

  • Team Lead

    3 days ago

    Montreal, Quebec, Canada Roots Full time $45,000 - $60,000 per year

    At Roots, we look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand, it's a culture and lifestyle. In addition to our customers, an intrinsic part of our success has always been the people who work here. Our clients and...

  • Visual Merch

    2 weeks ago

    Montreal, Quebec, Canada Williams-Sonoma Full time $40,000 - $60,000 per year

    You're excited about this opportunity because you will...  Create engaging experiences for customers by sharing expertise on styling, decorating & entertaining  Seek out & promote innovative ways to make West Elm a neighborhood destination for inspiration  Interpret & execute visual inspiration to drive sales & convey the eclectic,...

  • Junior Web Merchandiser

    2 weeks ago

    Montreal, Quebec, Canada Air Canada Vacations Full time $60,000 - $90,000 per year

    Reporting to the Lead, web merchandiser, this position requires an individual who is detail-oriented and analytical with an entrepreneurial spirit. This individual must be able to build a strategic merchandising plan for the online store. The incumbent will be responsible for enriching collections, products and categories with content and data to increase...