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Desktop Support

3 weeks ago

Chatham Ontario, Canada ITgig Full time

Role Description

This is a contract, on-site role for a Desktop Support professional, located in Chatham, ON. The responsibilities include providing technical assistance, troubleshooting hardware and software issues, installing and configuring computers and networks, and ensuring smooth system operations. The role will also involve diagnosing and resolving technical problems, training end-users, and collaborating with other IT staff to optimize technology solutions for the organization.

Qualifications

  • Proficiency in troubleshooting and resolving software, hardware, and network issues
  • Ability to install, configure, and upgrade operating systems, hardware, and software
  • Understanding of system security protocols, data backups, and recovery processes
  • Strong communication, customer service, and end-user training skills
  • Organizational skills, attention to detail, and ability to manage multiple priorities
  • Previous experience in an IT support or similar role is highly desirable
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications, etc.) are advantageous

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