Dental Receptionist

2 weeks ago

Edmonton AB TH C, Canada Fisher Periodontics Full time $40,000 - $60,000 per year

Job Summary

We are seeking a dedicated and organized Dental Receptionist to join our busy periodontal dental office. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills and experience with dental office procedures. The Dental Receptionist will play a crucial role in ensuring smooth operations at the front desk, contributing to a positive patient experience.

Duties

  • Greet patients warmly and assist them with check-in and check-out processes.
  • Manage phone systems to handle incoming calls, schedule appointments, and respond to patient inquiries.
  • Maintain accurate electronic medical records using Dentrix Software.
  • Verify patient insurance information and assist with billing inquiries.
  • Coordinate patient flow and ensure timely communication between patients and dental staff.
  • Handle administrative tasks including, but not limited to, data entry, answering emails, correspondence between dental offices, responsible for scheduling and coordinating patient referrals.
  • Ensure compliance with health regulations and maintain a clean, organized front desk area.

Qualifications

  • Previous experience as a Dental Receptionist or in a similar medical office setting is preferred.
  • Proficiency in using phone systems and electronic medical records software (Dentrix).
  • Strong knowledge of terminology related to dental practices is considered an asset.
  • Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
  • Exceptional communication skills, both verbal and written, with a focus on customer service.
  • Ability to work collaboratively within a team while also being self-motivated.
  • Familiarity with administrative duties related to front desk operations in a dental office is advantageous.

*WAGE IS NEGOTIABLE

Join our team and contribute to providing excellent dental care while ensuring an efficient administrative process

Job Types: Full-time, Permanent

Pay: From $27.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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