Current jobs related to Employee Relations Manager - Mississauga, Ontario - Amazon

  • Labour Relations Manager

    1 week ago

    Mississauga, Ontario, Canada Dexterra Full time $80,000 - $125,000 per year

    Company Description WHO ARE WE? Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling...

  • Labour Relations Manager

    2 weeks ago

    Mississauga, Ontario, Canada Dexterra Full time $90,000 - $140,000 per year

    Company Description WHO ARE WE?Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities...

  • Employee Lifecycle Coordinator

    3 days ago

    Mississauga, Ontario, Canada OSL Retail Services Corporation Full time $60,000 - $90,000 per year

    AperçuIt's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Employee Lifecycle Coordinator

    1 week ago

    Mississauga, Ontario, Canada OSL Retail Services Corporation Full time $45,000 - $65,000 per year

    OverviewIt's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Employee Lifecycle Coordinator

    1 day ago

    Mississauga, Ontario, Canada OSL Retail Services Inc Full time $60,000 - $90,000 per year

    AperçuIt's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Employee Lifecycle Coordinator

    1 day ago

    Mississauga, Ontario, Canada OSL Retail Services Inc Full time $60,000 - $90,000 per year

    OverviewIt's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

  • Labor Relations

    1 week ago

    Mississauga, Ontario, Canada 7ea01580-ad44-4d1f-9b50-75158e967f06 Full time $90,000 - $120,000 per year

    Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a...

  • Business Relations Manager

    2 weeks ago

    Mississauga, Ontario, Canada Grifols Full time $80,000 - $120,000 per year

    Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...

  • Employee Experience Consultant- Immigration Support

    7 days ago

    Mississauga, Ontario, Canada Chartwell Full time $90,000 - $120,000 per year

    DescriptionThe Opportunity The Employee Experience Consultant – Immigration  (EEC), supports the business strategy and operating objectives of their assigned platform by providing employee and labour relations support, guidance and coaching to people managers and employees regarding the application and/or interpretation of Chartwell's Immigration related...

  • Bilingual Employee Lifecycle Coordinator

    2 days ago

    Mississauga, Ontario, Canada OSL Retail Services Inc Full time $60,000 - $90,000 per year

    OverviewIt's an exciting time to be at OSL Retail Services, working for a people focused company that's at the top of its game. The momentum we've generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us...

Employee Relations Manager

3 weeks ago

Mississauga, Ontario, Canada Amazon Full time $60,000 - $120,000 per year
The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position's responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important "source of truth" regarding whether the organization is meeting its core values and principles.

Key job responsibilities
The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.

Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks
Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment
Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience
Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions
Collaborate: Build constructive relationships with critical stakeholders to share information and influence change
Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
Work at Scale: Launch and manage sustainable mechanisms for entire networks

Basic Qualifications:
Bachelor's Degree
• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired
• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience
• Skilled in MS Excel, Word, SharePoint & PowerPoint

Preferred Qualifications:

• Advanced degree, JD, or other specialized training in labor/employee relations
• Experience building and launching programs that measurably impact positive engagement
• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change
• Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments
• Strong communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills
• Solid sense of accountability, high-quality judgment and sound decision-making
• Ability to handle confidential information and escalate issues when appropriate
• Ability to quickly connect with people across a wide variety of cultural and socio-economic backgrounds
• Fluency in multiple languages
• Previous experience managing operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.