Product Manager

7 days ago

Toronto, Ontario, Canada Alquemy Full time $80,000 - $120,000 per year

Job Description
Our client is seeking a Product Manager to enhance the service experience for its 490,000+ members and employers. This role involves identifying, developing, evaluating, and maintaining new product engagement strategies, with a focus on digital platforms and communication. The Product Manager will understand evolving pension business needs, identify risks, and find resolutions to achieve business outcomes.

Key responsibilities include:
  • Leading the development of product strategies and execution roadmaps for digital platforms.
  • Developing and implementing innovative engagement programs, monitoring effectiveness, and making data-driven adjustments.
  • Leveraging digital technologies to enhance educational experiences on websites.
  • Identifying new product opportunities and contributing to end-to-end client experience strategies.
  • Translating product strategies into initiatives and leading/supporting cross-functional teams in delivering enhancements.
  • Managing the development and implementation of new products or enhancements, and defining business requirements.
  • Managing product and service positioning, ensuring consistency.
  • Overseeing the portfolio of existing product features, promoting adoption, and maintaining competitiveness.
  • Ensuring timely completion of multiple projects, providing project management support (plans, schedules, budgets, status).
  • Monitoring the marketplace for opportunities, regulatory developments, and trends to propose innovations.
  • Providing input on vendor negotiations and managing vendor relationships.
  • Creating compelling presentations for senior management and various stakeholders.
  • Leading and championing successful change within the division, challenging existing business processes.
  • Developing cross-functional business partnerships.
  • Being creative, diligent, innovative, and a problem-solver.
Required qualifications include:
  • Minimum 3 years of experience leading multi-disciplinary teams and defining/tracking success metrics.
  • Proven critical, rational, and logical thinking abilities.
  • Excellent time-management skills, project management, and ability to delegate and influence.
  • Proven communication and negotiation skills.
  • Adaptability to change and resilience under pressure.
  • Capability to work in both structured and ambiguous environments.
  • Ability to see the big picture while managing details.
  • Strong knowledge of retirement products and the marketplace.
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