Part-Time Vending Unit Manager

$32 / hour
CAN
Hours: This position will work approximately 2 hours per week at Woodgrove Centre, and as needed to service the massage chairs at fitness locations in the area.

This position is not eligible for relocation. Must be eligible to work in Canada without visa sponsorship.

Flexible Schedule Great Opportunity for someone looking for Additional Income
Company Background
Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION
Seeking a self-motivated individual for a part-time vending unit manager position. This position will work approximately 2 hours per week at the Woodgrove Centre in Nanaimo, BC and as needed service the Planet Fitness location (massage chairs) in the area. Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on vended strollers, performing monthly collections, and maintaining a strong partnership with mall management. Repairing and maintaining massage chairs at the Planet Fitness location while responding timely to service calls. We are looking for the right person to join our team and will train that candidate on all our job functions.

This position is not eligible for relocation. Must be eligible to work in Canada without visa sponsorship.

Key Responsibilities

• Clean strollers and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with mall management.
• Inspect and perform maintenance on equipment, (vending unit, strollers and massage chairs).
• Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
• Manage locations in accordance with applicable laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Other assignments as needed

Experience

• Minimum 3 years in a customer service role.
• 3 years of field-based product support experience (route) is preferred.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

• Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
• Excellent verbal and written communication skills.
• Organized and able to manage multiple priorities effectively.

EDUCATION

• Technical Degree or similar preferred, but not required.

Licenses & Certifications

• Valid Driver's License required

Physical Requirements

• Lift 40 lbs. to waist height
• Push/Pull lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience Required

• 3 year(s): Customer Service

Preferred

• Some level of mechanical and diagnostic aptitude, including root-cause analysis.
• 3 year(s): 3 years of field-based product support experience (route) is preferred.

Education Preferred

• Technical/other training or better

Licenses & Certifications Required

• Drivers License

Skills Required

• Cleaning
• Troubleshooting
• Communication
• Customer Service
• Prioritizing
• Time Management

Preferred

• Computer

Behaviors Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations Required

• Self-Starter: Inspired to perform without outside help

See job description