Senior Manager, Operational Risk

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

As the Senior Manager, Operational Risk, you will leverage your expertise to oversee CIBC's global operational risk exposures. This includes providing strategic guidance on governance, operational risk management, and the implementation of robust control frameworks across people, technology, processes, and external events. Your deep knowledge will inform the development and execution of effective risk management plans and standards. In this role, you will ensure dedicated coverage for Risk Management and provide support for Treasury and Finance functions. You will collaborate with the Senior Director to contribute to senior management reporting, including regular operational risk updates for various risk governance committees and internal reports on key operational risk elements for the Vice President.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How You'll Succeed

• Independent Challenge - Provide independent challenge to business lines' operational and control assessments and recommendations. Review operational incidents, change initiatives (CIRA), and risk & control self-assessments (RCSAs). As a second line of defense for the management of operational risk, this role requires a good understanding of Risk Management as well as knowledge of Treasury and Finance. The candidate would have good knowledge and understanding of key sources of operational risks related to processes, system and data flows for the assigned functional groups Constructively challenge senior bank employees to ensure robust risk management and controls.
• Advisory Support - Collaborate with partners in assigned businesses and subject matter experts (SMEs) across both the first (1LOD) and second lines of defense (2LOD). Ensure operational risks are accurately identified, assessed, monitored, measured, and mitigated. Demonstrate pragmatism and a solutions-oriented approach in facilitating management's use of risk and control identification and assessment tools (e.g., external event reviews, incident reports, CIRAs, RCSAs). Contribute to the continuous improvement of risk assessment tools and controls by providing feedback and leveraging industry standards.
• Proactive Oversight - Identify material and emerging risks through proactive risk reviews and monitoring of Key Risk Indicators and external events. Utilize industry knowledge and professional networks to stay abreast of developments.Communicate areas of concern effectively to ensure timely and appropriate risk mitigation actions.
• Building Partnerships & Effective Communication - Establish and maintain strong working relationships with assigned businesses, control groups, and other risk associates. Provide valuable advice on operational risk management and control strategies, including risk mitigation approaches. Promote a culture of controls and operational risk awareness throughout the organization. Manage senior internal relationships to encourage the adoption and implementation of operational risk and control framework programs.

Who you are

• You can demonstrate experience in Risk Management, Treasury, Finance and/other relevant areas including risk governance, controls and compliance; and have experience with one or more areas of the bank's key risk functions including credit risk, market risk, anti-money laundering/anti-terrorist financing.
• You are proficient in Microsoft suite of products (Excel, Word, PowerPoint, etc.)
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

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- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 29th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Control Assessment, Operational Risks, Operation Risk Management, Regulatory Compliance, Risk Assessments, Risk Control, Risk Governance, Risk Management