Public Education Assistant

Public Education Assistant (Waste Management)

Job Number: 3854

Job Type: Casual

Vacancy Reason: Backfill

Temp Contract Length: Up to 15 months

Location: 925 Erb St W - Administration Building

Job Category: Educational Services

Number of Positions: 3

Department: Projects and Programs

Division: Engineering and Environmental Services

Hours of Work: Up to 24 hours per week. Varied shifts

Union: OTHER

Grade: Part Time/No Full Time Equivalent Grade 005

Salary Range: $ $32.64

Posting Date: Thursday January 15, 2026

About Us

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:

• Taking only what we need
• Leaving some for others
• Keeping the dish clean

This agreement underpins our vision, mission, and core value, and reinforces our dedication to meaningful reconciliation and equity.

Waterloo Region is home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our Strategic Plan, "Growing with Care," we prioritize homes for all, climate aligned growth, equitable services and opportunities and a resilient and future ready organization. Our mission is to provide essential services that enhance the quality of life for all residents, while our core value emphasizes caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

The Role

Engages with community groups and individuals to promote Waste Management initiatives and programs and provide information. Shares feedback and insights with program areas/staff to support program development and delivery to defined community populations and groups.

Duties/Responsibilities

• Acts as a linkage between communities and regional staff to support the development and delivery of programs and services in meeting community needs.
• Engages with community members and groups to promote waste programs/initiatives as part of outreach campaigns to reach specific populations (e.g., door knocking, attending/participating at events, phone calls).
• Facilitates individual and group conversations to obtain feedback, including questions, concerns, and considerations regarding current and prospective programs and services.
• Attends community meetings and events put on/in support of waste programs to support community members' access and understanding of services and programs. Responds to general questions and redirects specific or complex questions to regional staff.
• Shares/explains community feedback, concerns, and questions with staff.
• Shares insights and provides input into program development and delivery activities to rectify barriers to community participation and fit community needs.
• Assists in the review and development of educational/informational resources and materials.
• Participates in project team meetings.
• Attends advisory or other committee meetings to share insights and information upon request.
• Performs related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge and skill in customer service and program promotion acquired through a Grade 12 education plus 1 year of related experience, or an equivalent combination of education and experience.
• Knowledge of waste programs and services.
• Ability to understand community members' concerns, feedback, and issues and communicate these clearly to regional staff.
• Ability to promote waste programs and services and respond to questions/concerns, including liaising with regional staff.
• Knowledge of and ability to comply with policies, procedures, and related legislation.
• Ability to understand community members' concerns, feedback, and issues and communicate these clearly to regional staff.
• Ability to promote waste programs and services and respond to questions/concerns, including liaising with regional staff.
• Ability to work independently.
• Ability to communicate with regional staff/management (e.g., phone, in person, email)
• Ability to work varied hours to accommodate events, including evenings and weekends.
• Must have a valid Class G driver's license (or G2 with 3 years of driving experience) and acceptable driving record to drive corporate vehicles.
• Ability to support and demonstrate the Region's values.

Region of Waterloo is committed to building a workforce through fair, equitable, and accessible hiring practices that allow us to hire qualified staff who reflect the diversity of the community we serve and to promote a respectful, inclusive, and equitable workplace.

We invite all interested individuals to apply and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
• members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin;
• persons with visible and/or invisible (physical and/or mental) disabilities;
• persons who identify as women; and persons of marginalized sexual orientations, gender identities, and gender expressions

For questions or to request accommodations during your recruitment, onboarding or employment, please contact , or by calling our Service First Contact Centre at phone number

Please note: candidates will be provided an update on their application. Please check your spam or junk folder occasionally as some candidates have noticed our emails in those folders (Gmail and Hotmail in particular).